Solving Common Technical Issues

No video

Check that the power supply voltage is within the operating specifications for your camera model (see Specifications) for details).

Connect a video monitor directly to the HD16 video output cable to eliminate video problems that could be caused by other equipment such as video switches.

Check the video connections to the monitor or CCTV system.

Check for a loose connection at the video camera.

Fuzzy video

Check the video ground connections.

Check for ground loops.

Call Honeywell Customer Service for additional assistance (see Service for contact numbers).

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