Insignia NS-27LCD 27” LCD TV

Maintaining

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Symptom

 

Possible solution

 

 

 

 

 

 

 

 

 

 

 

 

• Do not use your TV in areas that are too hot

 

Horizontal dotted line

 

• Your TV may be too close to

 

 

 

or too cold because the cabinet may warp or

 

 

 

 

 

another electrical device, such

 

 

 

the screen may malfunction.

 

 

 

 

 

as a hair dryer or neon light.

 

 

 

 

 

 

 

 

Turn off the device or move

 

 

 

• Storage temperatures are 32° to 122°F (0° to

 

 

 

 

 

 

 

 

 

 

 

 

 

your TV.

 

 

 

 

50°C).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Remote control does not

• Press the TV button.

 

 

 

• Working temperatures are 41° to 104°F (5°

 

 

 

 

 

work

 

• Replace the batteries. Make

 

 

 

 

to 40°C).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

sure that the + and – symbols

 

 

• Do not place your TV in direct sunlight or

 

 

 

 

 

 

 

 

 

 

 

 

on the batteries align with the +

 

 

 

near a heat source.

 

 

 

 

 

and – symbols in the battery

 

Cleaning your TV

 

 

 

 

 

 

 

 

compartment.

 

 

 

 

 

 

 

 

 

• Clean the remote sensor on the

 

 

Clean the screen and cabinet with a soft,

 

 

 

 

 

front of your TV.

 

 

lint-free cloth. If the screen or cabinet is

 

 

 

 

 

• Bright or fluorescent lighting

 

 

 

 

 

 

 

may interfere with the remote

 

 

especially dirty, moisten a soft, lint-free cloth in a

 

 

 

 

 

 

 

 

 

 

 

 

control signal. Turn off the light

 

 

weak detergent solution, squeeze the excess

 

 

 

 

 

 

 

 

 

 

 

 

or move your TV.

 

 

moisture from the cloth, then wipe the screen or

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Snowy picture or noise

 

• Make sure that the A/V cables

 

 

cabinet with the cloth. Use a clean cloth to dry

 

 

 

 

the screen or cabinet.

 

 

 

 

 

are connected correctly and

 

 

 

 

 

 

 

securely.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

VGA picture is not stable

• Make sure that you have

 

 

Caution

 

 

 

 

Avoid volatile substances, such as insect sprays, solvents, and

 

or synchronized

 

selected the correct VGA mode

 

 

thinners.

 

 

 

 

 

 

 

 

on your computer.

 

 

Do not leave your TV in contact with items made from rubber

 

 

 

 

 

 

 

 

 

 

No ouput from one of

 

• Adjust the balance in the Sound

 

 

or PVC for long periods.

 

 

 

 

 

the speakers

 

menu.

 

 

They may damage your TV.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Control buttons do not

 

• Unplug the power cord, wait

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

work

 

few seconds, then plug the cord

 

 

Caution

 

 

 

 

 

 

 

 

back in and turn on your TV.

 

 

Do not let liquids drip into the cabinet.

 

 

 

 

 

 

 

 

 

 

Some parts of the

 

• The plasma screen is

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Troubleshooting

 

 

screen do not light up

 

of precision technology.

 

 

 

 

 

 

 

 

 

 

 

 

 

manufactured using a high level

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Sometimes parts of the screen

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

may be missing picture

 

 

Warning

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

elements or have luminous

 

 

Do not try to repair your TV yourself. Refer all service to a

 

 

 

 

 

 

 

 

 

 

 

 

spots. This is not a malfunction.

 

 

qualified service technician.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

After images appear

 

• Do not display a still image,

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

such as a logo, game, computer

 

 

Symptom

 

Possible solution

 

 

 

 

 

 

image, for an extended period

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

of time. This can cause a

 

 

No power

 

• Make sure that the power cord

 

 

 

 

 

 

 

 

 

 

 

 

 

 

permanent after image to be

 

 

 

 

 

 

 

 

 

is connected to your TV and an

 

 

 

 

 

 

burned into the screen. This

 

 

 

 

 

 

 

 

 

electrical outlet.

 

 

 

 

 

 

type of damage is not covered

 

 

 

 

 

 

 

 

• Unplug the power cord, wait 60

 

 

 

 

 

 

by your warranty.

 

 

 

 

 

 

 

 

 

seconds, then plug the cord

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

TV makes snapping

 

• Snapping sounds occur when

 

 

 

 

 

 

 

 

 

back in and turn on your TV.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

sounds

 

your TV’s cabinet expands or

 

 

No picture

 

• Make sure that the video cables

 

 

 

 

 

 

 

 

 

 

contracts from variation in

 

 

 

 

 

 

 

 

 

are connected securely to the

 

 

 

 

 

 

temperature. This is not a

 

 

 

 

 

 

 

 

 

back of your TV.

 

 

 

 

 

 

malfunction.

 

 

 

 

 

 

 

 

• Adjust the contrast and

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Specifications

 

 

 

 

 

 

 

 

brightness.

 

 

 

 

 

 

 

 

• Make sure that the correct

 

 

 

 

 

 

 

 

 

video mode is selected.

 

 

 

• Design and specifications are subject to

 

 

 

 

 

 

 

• Make sure that the incoming

 

 

 

 

 

 

 

 

 

 

 

signal is compatible.

 

 

 

change without notice.

 

 

 

 

 

 

 

 

 

 

 

 

• Weight and dimensions listed are

 

Good picture but no

 

• Increase the volume.

 

 

 

 

 

 

approximate.

 

sound

 

• Make sure that the sound is not

 

 

 

 

 

 

 

 

 

 

 

muted.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Make sure that the correct

 

 

 

Power supply

 

AC 100-240 V 50/60 Hz

 

 

 

 

 

 

 

 

 

 

audio mode is selected.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Power

 

140 W

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Good sound but poor

 

• Adjust the contrast, color, and

 

 

 

consumption

 

 

 

 

 

 

color

 

 

brightness settings.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Screen

 

27-inch

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Poor picture

 

• Make sure that the room is not

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Channel coverage

 

VHF: 2-13

 

 

 

 

 

 

 

 

 

 

too bright. Light reflecting off

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

UHF: 14-69

 

 

 

 

 

 

 

 

 

 

the screen can make the picture

 

 

 

 

 

 

 

 

 

 

 

 

 

 

difficult to see.

 

 

 

 

 

CATV: 1-125

 

 

 

 

 

 

 

 

• If an S-VHS camera or a

 

 

 

 

 

CADTV: 1-135

 

 

 

 

 

 

 

 

 

camcorder is connected while

 

 

 

 

 

DTV: 2-69

 

 

 

 

 

 

 

 

 

 

another connected device is

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

turned on, the picture may be

 

 

 

Weight

 

41.9 lbs. (19 kg)

 

 

 

 

 

 

 

 

 

 

poor. Turn off one or more

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Dimensions

 

28.25 × 24 × 9.25 inches

 

 

 

 

 

 

 

 

 

 

devices.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

W × H × D

 

(71.4 × 60.6 × 23.5 cm)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

18

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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