Blu-Ray Disc Player

Operation

Problem

Solution

Problem

Remote control does not work

Some or all functions do not work

Solution

• Make sure that you are

pointing the remote control

at the remote control sensor

on the front of your player.

• Make sure that there are no

obstructions between the

remote control and the

remote control sensor on the

front of your player.

• Make sure that there is no

colored glass between the

remote control and the

remote control sensor on the

front of your player. Colored

glass, such as the glass door

of an entertainment center,

can interfere with signal

reception.

• Make sure that the remote

control sensor is not exposed

to direct sunlight or bright

light. These can interfere

with signal reception.

• Replace the batteries.

The player is on and the logo and menu appear, but there is no image from the disc

The player freezes when reading a CD-R or DVD-R

Make sure that the disc is not dirty. For instructions on cleaning a disc, see “Cleaning discs” on page 18.

Reset your player. For instructions, see “Resetting your player” on page 18.

Reset your player. For instructions, see “Resetting your player” on page 18. When you see “loading” on

the screen, press (open/close) to open the disc tray and remove the disc. Clean the disc. (For instructions, see “Cleaning discs” on page 18), then try the disc again.

If your player freezes again, the disc may contain some content that is not compatible with your player. Do no try playing the disc with your player.

• Some functions are not

allowed by the disc, for

example, fast-forwarding

TV screen and video

Playback fails to start or starts then stops even when (play/pause) is pressed

Start up is slow and audio and video output takes a long time

When reading a disc, the disc tray opens

Audio or video pause during playback

through the warning

information at the

beginning of the disc.

• Condensation may have

formed inside your player.

Turn off your player and wait

one to two hours for the

condensation to evaporate.

• Reset your player. For

instructions, see “Resetting

your player” on page 18.

• Make sure that the disc is

inserted face up in the disc

tray.

• Make sure that the disc is not

dirty. For instructions, see

“Cleaning discs” on page 18.

• The disc may be blank or

incompatible with your

player. Try another disc.

• If power has been

interrupted or the power

cord has just been

connected, startup is slow.

This is not a defect.

• If your player is connected to

the TV with an HDMI cable,

startup is slow. This is not a

defect.

• Make sure that the disc is not

dirty. For instructions, see

“Cleaning discs” on page 18.

• The disc may be

incompatible with your

player. Try another disc.

• Reset your player. For

instructions, see “Resetting

your player” on page 18.

• Make sure that the disc is not

dirty. For instructions, see

“Cleaning discs” on page 18.

• Reset your player. For

instructions, see “Resetting

your player” on page 18.

Problem

Video does not appear on the TV screen or the picture is distorted

Video is not output in high definition

The 4:3 aspect ratio picture expands left and right or the picture size is incorrect

Solution

Make sure that the TV is connected to the correct jacks on the back of your player.

Make sure that the TV is set to the correct video input source.

The TV may be in screen saver mode. Check the documentation that came with the TV for instructions about “waking” your TV.

Reset your player. For instructions, see “Resetting your player” on page 18.

High definition video cannot be output through the VIDEO OUT jack. You must connect the TV to your player using the COMPONENT OUT jacks or HDMI jack.

Make sure that the correct HDMI or component video resolution has be selected in the Setup menu. See “Selecting the video output resolution” on page 12.

Depending on the Blu-ray Disc, output from the

COMPONENT VIDEO OUT jacks may be restricted to 480p.

Use the TV to change the aspect ratio. See the documentation that came with the TV.

When using a component video cable, set TV Aspect to 4:3 Pan & Scan.

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