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HMP Release 2.0 for Windows Software Installation Guide — December 2005
Troubleshooting
Contents
Main
HMP Release 2.0 for Windows Software Installation Guide December 2005
Contents
Figures
Page
HMP Release 2.0 for Windows Software Installation Guide December 2005 6
Revision History
This revision history summarizes the changes made in each published version of this document.
About This Publication
Purpose
Intended Audience
How to Use This Publication
Related Information
1.1 Choosing the Appropriate Installation Procedure
1.2 Major Installation Steps
1.3 HMP Licenses
Page
Page
2.1 Prerequisites for Software Installation
2.1.1 Uninstalling a Previous Release
HMP Release 1.3
HMP Release 1.1 or Earlier
2.1.2 Installing and Configuring Windows SNMP Service
Installing SNMP Service
Configuring SNMP Service
2.1.3 Checking TCP Port Availability
2.1.4 Determining Which Features to Install
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Page
2.2 Order of Procedures
2.3 Performing a Full Install of the Software
Page
Page
2.4 Performing an Update Install
Page
2.5 Performing a Silent Install
2.5.1 Introduction
2.5.2 Creating an InstallShield Response File
2.5.3 Using the InstallShield Response File
2.5.4 Usage Guidelines
Page
2.5.5 Defining the Destination Directory
Destination Directory Example
2.6 Verifying the Installation Using the IP Media Server Demo
2.7 Adding or Removing Installed Features
2.7.1 Using Add/Remove Programs
2.7.2 Rerunning the Setup Program
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Page
Page
4.1 General Guidelines
4.2 Error Messages
Conditions Preventing Installation
APIC Timer
Silent Install
Security Alert - Driver Installation
Open Application Detected
Other Event Driven Errors
4.3 Installation Log Files
4.4 APIC Timer Incompatible
4.5 Disabling the Windows Driver Signing Check
4.6 Board Detection Fails When a Board is Installed After the HMP Software
4.7 Repairing an Installation
4.8 Uninstall Cleanup Utility
Page
Page
Index
