Intel 2011B manual 4.1Intel Automated Customer Support, 4.1.1User Guide on Your Product CD-ROM

Chapter 4. Customer Support

Chapter 4. Customer Support

4.1Intel Automated Customer Support

You can reach Intel automated support services 24 hours a day, every day at no charge. The services contain the most up-to-date information about Intel products. You can access installation instructions, troubleshooting information, and product information.

4.1.1User Guide on Your Product CD-ROM

For more information about installing drivers or troubleshooting other topics, see the online User Guide. To view the guide, insert the Intel CD in your drive and wait for the Autorun to display. Click the User Guide button to view the guide. Note that a web browser is required to view the guide.

4.1.2Web and Internet Sites

• Support: http://support.intel.com

•Network Products: http://www.intel.com/network

•	Corporate:	http://www.intel.com
•	Newsgroups:	news://cs.intel.com
•	FTP Host:	ftp://download.intel.com
•	FTP Directory:	/support/network/<device>/

4.1.3Customer Support Technicians

U.S. and Canada

For customer support, please call +1 916-377-7000 (7:00 – 17:00 M–F Pacific Time). You can also visit the Intel customer support web site

(http://support.intel.com).

Worldwide Access

Intel has technical support centers worldwide. Many of the centers are staffed by technicians who speak the local languages. For a list of all Intel support centers, the telephone numbers, and the times they are open, refer to the Customer Support Phone Numbers web site (http://www.intel.com/support/9089.htm).

12 Intel® PRO/Wireless 2011B LAN USB Device Users Guide