Intel manual Introduction, Intel Server Board SE7525GP2, Revision

Introduction Intel® Server Board SE7525GP2

•Intel will NOT provide support for issues related to use of any add-in adapters or peripherals installed in the server system when an operating system that received basic installation testing only is in use.

•Support is defined as assistance in root causing issues, and determining a customer acceptable resolution to the issue associated with the operating system. The resolution may include, but is not limited to, on-board controller driver changes, engaging the vendor for resolution, BIOS changes, firmware changes, or determining a customer acceptable workaround for the issue.

1.1.2Adapter / Peripheral Compatibility and Stress Testing

Adapter / Peripheral Compatibility and Stress testing is performed only on the most current release of a supported operating system at the time of a given validation run. The Adapter / Peripheral Compatibility and Stress testing process consists of three areas: Base Platform, Adapter Compatibility, and Stress.

Base Platform: Each base platform will successfully install a given operating system, successfully run a disk stress test, and successfully run a network stress test.

Adapter Compatibility: Adapter compatibility validation (CV) testing uses test suites to gain an accurate view of how the server performs with a wide variety of adapters under the primary supported operating systems. These tests are designed to show hardware compatibility between the cards and the server platform and include functional testing only. No heavy stressing of the systems or the cards is performed for CV testing.

Stress Testing: This test sequence uses configurations that include add-in adapters in all available slots, (depending on chassis used) for a minimum 72-hour test run without injecting errors. Each configuration passes an installation test, a Network/Disk Stress test, and tape backup test. Any fatal errors that occur will require a complete test restart.

1.1.2.1Support Commitment for Adapter / Peripheral Compatibility and Stress Testing

Intel commits to provide the following level of customer support for operating systems that receive Adapter / Peripheral Compatibility and Stress testing:

•Intel will provide support for customer issues with these operating systems involving installation and/or functionality of the server board with or without the adapters and peripherals listed in this document as having been tested under the particular operating system.

•Support is defined as assistance in root causing issues, and determining a customer acceptable resolution to the issue associated with the operating system. The resolution may include, but is not limited to, on-board controller driver changes, engaging the vendor for resolution, BIOS changes, firmware changes, or determining a customer acceptable workaround for the issue.

•Intel will provide and test operating system drivers for each onboard video, network, and storage controller.

•Intel will enable vendors to provide driver support for add-in adapters using these operating systems.

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