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GETTING STARTED
Model 8520 Display Phone User Guide
FORWARDING CALLS
With the Forwarding feature, you can have calls follow you (e.g., forwarded to a cell
phone), or you can redirect calls to a voice mail or other extension.

Manual Call Forwarding

Manual call forwarding allows you to send incoming calls to another extension num-
ber. You can even forward calls to outside numbers, if your phone is programmed to
allow this.
To forward calls:
1. EITHER, Press .
OR, enter one of the following feature codes:
• (Call Forward All Calls): All incoming calls are forwarded with-
out ringing at your phone.
• (Call Forward If No Answer): All incoming calls are forwarded if
they are not answered before a timer expires.
NOTE: Only the installer or System Administrator can adjust this timer.
• (Call Forward If Busy): When your phone is busy, all incoming
calls are forwarded without ringing at your phone.
• (Call Forward If No Answer or Busy): All incoming calls are for-
warded if your phone is busy or if you do not answer, as described above.
2. Do one of the following:
• To forward to an outside telephone number: Select an outgoing line and dial
a telephone number.
• To forward to an extension number: Dial the extension number.
• To forward to your message center: Press .
To cancel any call forward request:
Press and then press .
FWD
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MSG
FWD