
TROUBLESHOOTING GUIDE
(114) ELECTRIC POOL HEATER ENGLISH 7.5” X 10.5” PANTONE 295U 12/18/2006
114
TROUBLESHOOTING GUIDE
| PROBLEM | CAUSE | REMEDY |
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| THE RED | 1. The power cord is not | • Plug in the power cord. |
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| INDICATOR DOES | plugged in. |
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| NOT LIGHT UP |
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| 2. The knob is not fully switched | • Switch the knob clockwise to the "I" |
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| DURING USE. |
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| to on position – “I”. | position to turn the electric pool |
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| heater on. |
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| 3. The GFCI/RCD plug is not | • |
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| turned on. | “RESET” button. |
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| 4. The water temperature is too | • The temperature sensor will cut off the |
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| high. | power of heater when the water |
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| temperature is above approximately |
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| 95oF (35oC). It continues to work |
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| when the water temperature drop |
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| below approximately 82oF (28oC). |
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| 5. No water flow. | • Turn on the filter pump. |
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| 6. Low water flow. | • Ensure the plunger valves are opened |
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| (if any). |
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| • Ensure your filter cartridges are clear |
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| from debris and dirt. |
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| • Release all trapped air in the |
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| circulation line. |
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| • Check for the direction of water inlet |
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| and water outlet hose. Reverse the |
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| hose if necessary. |
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| THE WATER | 1. Pool or solar cover not been | • Always use the solar cover if the pool |
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| TEMPERATURE | used. | is not occupied. |
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| DOES NOT |
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| 2. The pool size or water capacity | • Increase the heating time properly. |
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| INCREASE |
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| exceeds the heater capacity. |
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| ALTHOUGH THE |
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| RED INDICATOR IS | 3. The water temperature is too |
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| LIT UP. | low. |
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| THE WATER | 1. Heating time too long. | • Stop the heater and shorten the |
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| TEMPERATURE IS |
| heating time. |
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| TOO HIGH. |
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| HOSE LEAKING | 1. Hose clamps. | • Tighten/reinstall hose clamps. |
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| 2. Hose seals. | • Reposition/replace hose seals. |
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| GFCI/RCD KEEPS | 1. Product failure or electrical | • Unplug the GFCI/RCD and then |
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| TRIPPING OFF. | circuit problem. |
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| button to start the heater. Contact |
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| Intex Service Center if it trips off |
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| continuously. |
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HOSE |
INSERT |
•The white inserts at both ends of the hoses shall remain inside and shall be firmly inserted in the hose. Do not remove the white inserts from the hoses. These white inserts are not serviceable parts.
•To facilitate the connection of the hoses into the black protruding hose connectors on the pool wall, you may use soapy water solution (mix 6 drops of dish detergent in 1/2 a cup of water) to lubricate the inserts by simply dipping the hose ends into the solution. Continue per owner’s manual.
•Do not use lubricants such as machine or industrial oil or grease.
SAVE THESE INSTRUCTIONS
Page 11