Appendix
Troubleshooting
Symptom | Possible Cause | Action | |
|
| Use a DC 5V power adapter if you are not | |
Erratic | Unit not receiving | already using one. If you are already using a | |
power adapter, check that it matches the | |||
behavior | enough power | ||
system specification (DC 5V), and that it is | |||
|
| ||
|
| plugged in and functioning properly. | |
|
|
| |
|
| Press and hold port selection switches 1 and 2 | |
| Keyboard and/or | for two seconds. (GCS1734 only.) | |
| mouse need to be |
| |
| Unplug the cable(s) from the console ports(2), | ||
Keyboard | reset | ||
then plug it/them back in. | |||
| |||
and/or Mouse |
| ||
|
| ||
| Check the cable from the switch to the computer | ||
not responding | No connection to | ||
| the computer | to make sure it is properly connected. | |
|
|
| |
|
| Power off all devices on the installation; power off | |
|
| the KVM switch; wait five seconds; then power up. | |
|
|
| |
USB devices | KVM switch needs | Unplug the device's USB cable from the USB port | |
not responding | to be reset | on the switch's rear panel, then plug it back in. | |
|
|
| |
|
| Use the USB Reset hotkey combination, to reset | |
|
| the USB ports. | |
|
|
|
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