TROUBLESHOOTING
Refer to the following troubleshooting scenarios if you experience difficulty recording your vinyl to your iPod or computer.
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| SOLUTION |
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| Needle is not on the record. |
| Place the needle on the record. |
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| I am not hearing any audio |
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| Turntable not powered. |
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| Make sure that the turntable is connected to a live power outlet |
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| and that it is powered on. |
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| when I am recording. |
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| RCA outputs not connected to |
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| Make sure you have connected the turntable’s RCA outputs to a |
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| speaker system. |
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| speaker system and that the speaker system is powered on. |
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| Cartridge connection is not |
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| Cartridge must be securely connected to the tonearm whenever |
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| secure. |
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| you are using the turntable. |
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| I am experiencing poor |
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| Vinyl record is dirty or |
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| Try dusting off and gently wiping the surface of the record before |
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| scratched. |
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| playing it. |
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| sound quality. |
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| To ensure maximum audio quality, iPod charging should be |
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| iPod is charging while recording. |
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| turned off while recording. If you have turned this feature on, |
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| please disable it by pressing << and >> simultaneously. |
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| When recording vinyl to my |
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| The turntable volume is too |
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| computer, the recording |
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| Turn down the volume knob. |
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| high. |
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| sounds loud and distorted. |
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| When recording vinyl to my |
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| computer, the recording is |
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| The turntable volume is too low. |
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| Turn up the volume knob. |
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| barely audible. |
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| Make sure that your computer’s audio playback options are | ||||
| I cannot hear my recordings |
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| configured in one of the following ways: |
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| | In Windows XP, go to Start Control Panel | Sounds | ||||
| when I try to play them from |
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| and Audio Devices (on Windows XP) or Start | Control | |||
| my computer. |
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| Panel | Sound (on Windows Vista) and make sure that | |||
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| Computer audio output not set |
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| your computer’s audio card is selected as the Sound | ||||
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| correctly. |
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| Playback device under the Audio tab. |
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| While the turntable is |
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| | Alternatively, you can play audio from your computer | ||||
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| through the turntable’s RCA audio outputs. Simply select | ||||
| connected, I cannot listen to |
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| “USB Audio Codec” as the Sound Playback device and any | ||||
| any music from my |
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| audio from your computer will play through the turntable’s | ||||
| computer. |
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| RCA outputs. |
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| In Vista, you may need to manually specify “stereo” for the |
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| recording input. |
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| When recording into my |
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| Go to Start | Control Panel Sound (in Classic View). Then, |
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| computer on Windows Vista, |
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| Recording input properties in |
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| click on the Recording tab and highlight the Microphone input |
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| my recordings are mono |
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| Vista not set to “stereo”. |
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| (USB Audio Codec). Click on Properties to bring up the input |
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| instead of stereo. |
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| settings. Next, click on the Advanced tab and select “2 channel, |
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| 16 bit, 44100 Hz (CD quality)” in the Default Format |
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| menu. Lastly, click Apply to accept the settings. |
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| Make sure that the iPod is properly connected to the dock. We |
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| iPod not docked properly. |
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| recommend using the Universal Dock Adapter, included with your |
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| iPod. |
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| I am not able to record to my |
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| You will not be able to record to your iPod while it is synced to |
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| iPod is synced to your |
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| your computer through the USB connection. Eject the iPod from |
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| iPod. |
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| computer. |
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| your computer, then hold the turntable's Sync button for two |
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| seconds to connect it again. |
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| iPod is not in Record Mode |
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| Ensure that your iPod is in Record Mode. Navigate to Extras | ||||
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| Voice Memos in your iPod. Then, press Select on the turntable | |||||
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| (Voice Memo). |
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| to begin recording. |
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| Place the tonearm back in its resting position to stop the turntable |
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| motor. Then, rotate the platter until you can see the motor |
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| spindle in one of the holes. Reach into the hole and pull the |
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| The platter is not rotating. |
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| The belt drive has come loose. |
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| rubber drive belt off of the inner ring and install it over the motor |
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| spindle. Be careful not to twist the rubber drive belt during this |
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| step. Check to make sure the platter rotates uniformly. If the |
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| drive belt is properly installed, there should be a slight amount of |
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| tension that brings the platter to a stop after spinning it freely. |
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| My music is playing at a |
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| Incorrect speed selected on the |
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| Make sure that you are playing your records at the speed they | ||||
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| were intended to be played. Select between the two different | ||||||
| strange pitch. |
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| turntable. |
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| speeds by pressing 33RPM or 45RPM. |
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BEFORE RETURNING THE PRODUCT, please contact ION Audio or your retailer for technical support.
Contact information can be found in the Safety Instruction Booklet included with this product.
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