10. Troubleshooting

Symptom

Cause

Remedy

Radio shows iPod

iPod cable is not

Verify the docking cable is connected

not connected

connected to iPod or

to the Media Gateway, and the iPod

 

Gateway.

 

 

 

 

I can not correctly

The iPod firmware

Update iPod firmware for free at

control the iPod

may be out of date.

http://www.apple.com/ipod/download

through the radio.

 

 

I have updated my

Sometimes the

Press and hold the click wheel (center

iPod’s firmware

iPods needs to be

button) and the menu button for 10

and still have

reset

seconds. This will reboot the iPod.

control issues

 

YOU WILL NOT LOSE MUSIC on the

 

 

iPod by doing this reset

I don’t see iPod

The radio is

Press the Text / Scan button to see

artist or song

displaying a different

text

information on the

text field

 

screen

 

 

I can’t use my

The iPod is in

Press the Aux / Sat button and select

iPod’s click wheel

external control

AUX 2 source to control the iPod

to select music

mode. This allows

manually using the click wheel

 

text to be displayed

 

 

on the radio screen

 

The Media

The HD tuner

HDRT must be connected before the

Gateway does

was not properly

PXAMG is powered on. Disconnect

not recognize the

connected when

the PXAMG from the vehicles harness

HD Radio tuner

the PXAMG was

for 5 minutes. Verify the 8 pin DIN

(HDRT)

first connected and

HDRT cable is securely connected

 

initialized.

at both ends before reconnecting the

 

 

vehicle harness.

Radio shows

Gateway device is

This only occurs the first time the

“DEV INIT”

initializing

PXAMG is powered on. Wait one

 

 

minute, cycle ignition off and on then

 

 

enter SAT Mode.

When I listen to

Factory antenna

Use Gateway to access HD Radio

the factory AM or

cable is connected

source. This will provide all AM and

FM radio there

to the HD Radio

FM reception for your vehicle.

is only static, no

tuner.

 

audio.

 

 

No AM or FM

Factory antenna

Remove from factory radio, connect

reception using the

cable is not

into HDRT module. Note* We

HD Radio source

connected to the HD

recommend a Best Kits BAADin22

 

Radio tuner (HDRT)

 

 

 

 

HD Radio station

The HD Tuner is

This is expected performance. The

quality fluctuates

temporarily losing

Digital HD Radio playback will resume

or is lost randomly

reception of the

in areas of higher broadcast signal

 

Digital HD Radio

strength.

 

broadcast signal

 

 

 

 

I receive FM but

Poor antenna

Verify that the WHITE antenna

no AM stations

connection

connector is connected to the HDRT,

 

 

using a BAADin22 or equivalent

 

 

adapter.

 

 

 

For Best Performance Have It

Professionally Installed.

Page 10 Page 12
Page 11
Image 11
iSimple PGHVW1 owner manual Troubleshooting, Symptom Cause Remedy
Page 10 Page 12

PGHVW1 specifications

The iSimple PGHVW1 is an advanced integration solution designed to enhance the connectivity and usability of select Volkswagen vehicles. This innovative product serves as an essential tool for those looking to upgrade their car's audio system, providing seamless access to external media sources while maintaining the factory look and feel.

One of the standout features of the iSimple PGHVW1 is its integration capability. The device allows users to connect their smartphones and other media devices directly to their vehicle's existing audio system. This means you can enjoy your favorite tunes, podcasts, and audio books without relying on FM transmitters or auxiliary cables that can clutter the cabin. The iSimple PGHVW1 is designed specifically for use with Volkswagen models equipped with an MDI (Media Device Interface), ensuring compatibility with several popular models.

Another significant characteristic of the iSimple PGHVW1 is its support for multiple audio formats. Users can enjoy high-quality sound from various sources, including digital music files stored on USB drives. Additionally, the unit supports streaming audio from Bluetooth-enabled devices, allowing for a wireless connection that enhances convenience and provides a tangle-free experience.

The PGHVW1 also boasts user-friendly controls, making it easy for drivers and passengers alike to operate. The device leverages the vehicle's steering wheel controls, allowing for safe and intuitive navigation through playlists and tracks without distracting the driver. This safety feature aligns with the growing trend of promoting safer driving habits while still enjoying modern technology.

Among its technological benefits, the iSimple PGHVW1 stands out with its ability to support audio playback from Apple devices, including iPhones and iPods. This integration ensures smooth functionality, allowing users to charge their devices while simultaneously listening to their favorite audio content. The device's smart technology ensures that users experience minimal lag during playback, which is essential for maintaining an enjoyable listening experience.

In summary, the iSimple PGHVW1 is an exceptional enhancement for Volkswagen vehicles, combining ease of use, advanced connectivity options, and high-quality audio performance. Whether for daily commutes or longer road trips, the PGHVW1 caters to modern connectivity needs while maintaining the integrity of the vehicle's original aesthetics. This makes it an ideal choice for drivers looking to integrate contemporary technology into their driving experience without sacrificing that factory-finish look.
Top Page Image Contents