Appendix A: Troubleshooting
Diagnosing Access Point Indicators
| Troubleshooting Chart |
Symptom | Action |
|
|
Power LED is Off | • AC power adapter may be disconnected. Check connections between the |
| access point, the power adapter, and the wall outlet. |
| • PoE power to the access point may be disabled at the connected switch port. |
| Check the switch configuration to be sure that PoE power is enabled for the |
| switch and specified port. Also check that the switch has not exceeded its |
| power budget and turned off the port power. |
|
|
Power LED is Amber | • The access point has detected a system error. Reboot the access point to try |
| and clear the condition. |
| • If the condition does not clear, contact your local dealer for assistance. |
|
|
Ethernet/Link LED is Off | • Verify that the access point and attached device are powered on. |
| • Be sure the cable is plugged into both the access point and corresponding |
| device. |
| • Verify that the proper cable type is used and its length does not exceed |
| specified limits. |
| • Check the cable connections for possible defects. Replace the defective |
| cable if necessary. |
|
|
Note: For troubleshooting wireless connectivity problems, refer to the RoamAbout
