Jabra 2 Troubleshooting & FAQ, Hear crackling noises, Cannot hear anything in my headset

2Turn your headset off manually by pressing the Answer/End button for 4-5 seconds

3Pair device number 2 with your headset using the same pairing instruction again

4Connect to device 1 again

Please note that it is important to connect to device 1 again after pairing device 2 to ensure connection to both devices..

TROUBLESHOOTING & FAQ

I hear crackling noises

-Bluetooth® is a radio technology, which means it is sensitive to objects between the headset and the connected device.. It is designed for the headset and the connected device to be used within 33 feet (10 meters) of each other, with no major objects in the way (walls, etc..)..

I cannot hear anything in my headset

-Increase the volume in the headset

-Ensure that the headset is paired to a device that is playing

-Make sure your phone is connected to the headset by tapping the Answer/End button

I am having pairing problems

-You may have deleted your headset pairing connection in your mobile phone - follow the pairing instructions in ‘Pair Your Headset to a Phone or other Device’

Will the Jabra STONE2 work with other Bluetooth® equipment?

-The Jabra STONE2 is designed to work with Bluetooth® mobile phones.. It can also work with other Bluetooth® devices that are compliant with Bluetooth® version 1..1 or higher and support a headset, hands-free and/or advance audio distribution profile (A2DP)

I cannot use Reject call, call on hold, Redial or voice dialling

These features are dependent on the ability of your phone to support a hands-free profile.. Even if the handsfree profile is implemented reject call, call hold and voice dialling are optional features which are not supported by all devices.. Please consult your device manual for details

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