Please note that some features can only be operated from the primary device e..g.. voice dial using Jabra STONE2 with 2 mobile phones

I cannot hear music in the headset

-Ensure that the headset is connected to your Bluetooth® enabled device

-You may have been out-of-range (10 meters) to your Bluetooth® enabled device or the headset might have experienced an ESD (Electrostatic discharge) incidence.. Press the Answer/End button to re-establish the Bluetooth® audio link

-Increase the volume on your device

-Make sure that the Jabra STONE2 is charged

-Turn the headset off.. Wait a couple of seconds, press the answer/end button until yellow light comes on.. Set your phone to discover Jabra STONE2 and your phone will find it.. Connect and you should now be able to listen to music

The music I hear sounds very poor

Make sure the other device supports Bluetooth® 1..1 or higher including the Advanced Audio Distribution Profile (A2DP) for music streaming.. If the above procedure did not help then it is possible that your phone is using the stereo audio connection in a different way.. You can enable this mode on Jabra STONE2 by performing pairing in the following way:

-Remove the Bluetooth® connection to Jabra STONE2 on your phone

-Make sure the headset is charged

-Take the headset out of the portable charging unit

-Press the Answer/End button for 10-15 seconds until the Bluetooth® connection indicator shows yellow light

-Go through the regular steps in pairing the headset to a Bluetooth® device

Be aware that standby time of the Jabra STONE2 can be lower when using this pairing compared to the regular one..

The music player starts immediately upon connection and I hear music in the headset

-Turn the headset off.. Wait a couple of seconds, press the answer/end button until yellow light comes on.. Set your phone to discover Jabra STONE2 and your phone will find it.. Connect and music should start only when asked for..

Jabra Stone2

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Jabra 2 user manual Cannot hear music in the headset, Music I hear sounds very poor