Jacuzzi K272000AF 7/06 General Whirlpool Bath Troubleshooting Guide, Problem, Probable Causes

Models: K272000AF 7/06

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General Whirlpool Bath Troubleshooting Guide

General Whirlpool Bath Troubleshooting Guide

PROBLEM

PROBABLE CAUSES

REMEDY

ENGLISH

Pump/Motor does not start.

No power to pump/motor.

 

Pump/motor not plugged in.

Reset GFCI.

Insert plug(s) fully into outlet(s). Units with electronic controls: Motor plugs into control box and control box plugs into GFCI receptacle. Units with manual controls: Motor plugs into GFCI recep- tacle.

 

Magic Touch switch - air tube not

Reconnect tube to Magic Touch switch

 

connected to switch or to air switch

or to air switch pump/motor.

 

on pump/motor.

 

 

Pump/motor faulty.

Replace pump/motor assembly.

 

 

 

Pump/Motor operates but no fully

Jets are closed.

Open jets by rotating counterclockwise.

adjustable jets are functioning.

Suction cover may be clogged.

With motor turned off, remove safety

 

 

 

cover and remove any debris. Replace

 

 

suction cover before operating.

 

 

 

Pump/Motor operates but air is not

Air valves closed.

Open air control valves.

injected into water.

 

 

Pump/motor does not shutoff.

Magic Touch switch - air tube not

Reconnect tube to Magic Touch switch

 

connected to switch or to air switch

or to air switch pump/motor.

 

on pump/motor.

 

 

Motor power cord not connected to

Reconnect motor power cord to control

 

control box.

box.

 

If a wall timer is used, the timer is

Replace timer.

 

defective

 

Water leakage from pump unions.

Overtightened, O-ring may be

Untighten unions check and reseat O-

 

pinched or improperly seated, under

ring. If O-ring has been pinched out of

 

tightened.

shape, replace (refer to Service Support

 

 

number below). When tightening union

 

 

nuts, hand tighten only.

Pump/motor shuts off by itself or with wall timer, before set time elapses.

Motor thermal protection has deactivated pump/motor due to overheating. (Supply voltage low.)

GFCI tripped.

Let motor cool; thermal protection will reset. Check for proper ventilation. (Check supply voltage.)

Reset GFCI. If it continues to trip do not use this unit. Disconnect the unit and have the problem corrected by a licensed electrician before using.

Inadequate supply wiring.

Consult a licensed electrician to correct

 

wiring to unit.

 

 

NOTE: If unit is within the warranty period, contact Jacuzzi Whirlpool Bath Service Support at 1- (800)- 288-4002 with bath's serial number before work is started. The Serial Number is located on the Specification/Serial Number Plate. See page 30.

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Jacuzzi Whirlpool Bath K272000AF 7/06

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Jacuzzi K272000AF 7/06 manual General Whirlpool Bath Troubleshooting Guide, Problem, Probable Causes, Remedy