
Stage Venue™ Series
JBL Loudspeaker Troubleshooting/Repair Tips
Most customers prefer to do simple loudspeaker repairs themselves. By following the steps below, a majority of loudspeakers can be returned to their original factory performance with minimum effort. Choose the example that best describes the problem you are experiencing.
Problem 1: No sound or distorted sound from one loudspeaker in a pair (or set)
Connect the dead/distorting loudspeaker to a different amplifier channel (one that had a functioning loudspeaker connected to it). If it functions normally, the problem is not
Refer to the wiring diagram and exploded view below. The network is a small circuit board found on the inside of the terminal cup, or mounted to an inside wall of the enclosure. It sends
Problem 2: No sound or distorted sound from one or more (but not all) drivers in an enclosure
Remove the problem driver(s) from the enclosure and make sure all wires are secure and connected. If they are, proceed with the following test:
Woofer or midrange driver – Connect the driver’s + and – input terminals directly to the loudspeaker wires from your receiver/amplifier and play some music at a reasonable volume. If the driver now sounds normal (produces a clean, undistorted sound), the network is most likely defective.
Tweeter – Replace the tweeter with a functioning tweeter from another loudspeaker. If the tweeter now functions normally (produces clean, undistorted sound), the original tweeter is defective. If the replacement tweeter also sounds distorted or produces no sound, the network is most likely defective.
Problem 3: Loudspeakers distort, rattle or pop at higher volumes
This is usually NOT a loudspeaker problem. Common causes are too much power (playing the loudspeakers too loud and causing them to distort), an amplifier with not enough power (the amplifier can’t produce the required volume without distorting), excessive equalization (turning the tone controls too far clockwise, and/or engaging the loudness/bass boost button on your receiver) or some combination of the above. If only one loudspeaker is exhibiting the problem, and you’re confident that it’s not caused by too little power/too much power/excessive equalization, see solutions for Problems 1 and 2.
WIRING DIAGRAM | Network |
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EXPLODED VIEW
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1 | 9 | 2 | 3 |
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8
19
20
18 17
- +
BLUE
WHITE
GREEN +
WHITE -
22
7
11
10
16 15 14
13
64
-+
YELLOW
12
23
5
WHITE
Note: A Phillips screwdriver and 3mm Allen wrench (hex key) are required to service this product.
25
24
26
ITEM |
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NO. | PART NO. | DESCRIPTION | QTY. | NO. | PART NO. | DESCRIPTION | QTY. |
1 | NOT FOR SALE | CABINET (BLACK, CHERRY) | 1 | 16 | SCREW, WOOFER | 12 | |
2 | NOT FOR SALE | FLOWERPOT | 1 | 17 | 4" MIDRANGE | 1 | |
3 | NOT FOR SALE | FLOWERPOT SCREW | 4 | 18 | SCREW, MIDRANGE, TWEETER | 8 | |
4 | NOT FOR SALE | DAMPING MATERIAL | 1 | 19 | TWEETER GASKET | 1 | |
5 | NOT FOR SALE | DAMPING MATERIAL | 1 | 20 | TWEETER | 1 | |
6 | NOT FOR SALE | PORT TUBE | 1 | 21 | MID/TWT FACEPLATE | 1 | |
7 | GRILLE RETAINER | 8 | 22 | JBL LOGO | 1 | ||
8 | (TWEETER) FACEPLATE RETAINERS | 6 | 23 | FOOT BASE | 4 | ||
9 | NOT FOR SALE | DAMPING MATERIAL | 1 | 24 | SCREW, FOOT BASE | 8 | |
10 | CROSSOVER NETWORK | 1 | 25 | FOOT PAD | 4 | ||
11 | SCREW, CROSSOVER NETWORK | 4 | 26 | FRONT GRILLE | 1 | ||
12 | TERMINAL CUP | 1 | 27 | OUTER CARTON (BLACK) | 1 | ||
13 | SCREW, TERMINAL CUP | 4 |
| OUTER CARTON (CHERRY) | 1 | ||
14 | 6" WOOFER | 2 | 28 | POLYFOAM (SET) | 1 | ||
15 | WOOFER TRIM RING | 2 | 29 | OWNER’S MANUAL | 1 | ||
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| 30 | WARRANTY CARD | 1 | |
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TWEETER SERVICING:
The tweeter on the JBL Stage resides behind the silver faceplate affixed to the front baffle with a pin/cup arrangement similar to a front grille. After the grille removal, to access the tweeter, use a box cutter, knife or similar tool to work the top portion of the silver faceplate away from the front baffle - USE CAUTION. Once the top edge is detached (see image), work the tool carefully down the length of the faceplate until it can be removed completely. If the faceplate is accidentally damaged during this process, order JBL part number