TROUBLESHOOTING

Ice and Water

PROBLEM

POSSIBLE CAUSES

WHAT TO DO

Ice maker is not

Ice maker arm is up.

Confirm ice maker arm is down. See Automatic Ice

producing ice

 

Maker, page 16.

 

 

Household water supply is not reaching

See Connecting the Water Supply, pages 6 and 7.

 

 

water valve.

 

 

 

Copper tubing has kinks.

Turn off water supply and remove kinks.

 

 

 

If kinks cannot be removed, replace tubing.

 

 

Water pressure is too low.

Water pressure must be between 35 to 100 pounds per

 

 

 

square inch to function properly.

 

 

 

A minimum pressure of 35 pounds per square inch is

 

 

 

recommended for refrigerators with water filters.

 

 

Check freezer temperature.

See Temperature Controls pages 9-11 to adjust controls.

 

 

 

Freezer must be between 0° to 2° F (-18° to

 

 

 

-17° C) to produce ice.

 

 

Ice bin is not installed properly.

See Ice Storage Bin, page 15.

 

 

Improper water valve was installed.

See Connecting the Water Supply, pages 6 and 7.

 

 

 

Self-piercing and 3⁄16” saddle valves cause low water

 

 

 

pressure and may clog the line over time. The

 

 

 

manufacturer is not responsible for property damage

 

 

 

due to improper installation or water connection.

Water filter

Water filter needs to be replaced.

If filter is not available, replace with bypass filter.

indicator light is

 

See Water Filter, page 19.

red

 

 

Filter indicator sensor needs to be reset.

See Filter Status Indicator Light, page 18.

 

 

 

 

 

 

Water flow is

Water pressure is too low.

Water pressure must be between 35 to 100 pounds per

slower than normal

 

square inch to function properly. A minimum pressure

 

 

 

of 35 pounds per square inch is recommended for

 

 

 

refrigerators with water filters.

 

 

 

 

 

 

Saddle valve not open completely.

Open saddle valve completely.

 

 

Improper saddle valve was installed.

See Connecting the Water Supply, pages 6 and 7. Self-

 

 

 

piercing and 3⁄16” saddle valves cause low water pressure

 

 

 

and may clog the line over time. The manufacturer is

 

 

 

not responsible for property damage due to

 

 

 

improper installation or water connection.

 

 

Copper tubing has kinks.

Turn off water supply and remove kinks.

 

 

 

If kinks cannot be removed, replace tubing.

 

 

Water filter is clogged or needs to be

Change water filter (see page 19).

 

 

changed.

 

 

 

Water valve not opened completely.

Open water valve completely and check for leaks.

 

 

 

The minimum flow at dispenser is approximately

 

 

 

10 fluid ounces in nine seconds with a new filter in

 

 

 

place or approximately 10 fluid ounces in five seconds

 

 

 

without a filter.

Dispenser water

Refrigerator has been recently installed.

Allow approximately 12 hours for water in holding tank

is not cold

 

Water supply in holding tank has been

to chill.

 

 

depleted.

 

Water appears

Air or air bubbles in water.

This is normal when first using the dispenser and will

cloudy

 

disappear with use.

Particles in water

Carbon dust from water filter cartridge.

Initial water ejected through cartridge may contain

and/or ice cubes.

 

harmless carbon dust flushed from cartridge. Will

 

 

 

disappear after the first few uses.

 

 

Concentrations of minerals in water will

Particles are not harmful and naturally occur in water

 

 

form particles when water becomes

supplies.

 

 

frozen and melts.

 

33

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Jenn-Air SIDE- BY- SIDE REFRIGERATOR important safety instructions Maker
Page 33 Page 35

SIDE- BY- SIDE REFRIGERATOR specifications

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