Jenn-Air W10310149A manual Troubleshooting, Power Interruptions, Vacation Care

Models: W10310149A

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Power Interruptions

2.Wash stainless steel and painted metal exteriors with a clean sponge or soft cloth and a mild detergent in warm water. Do not use abrasive or harsh cleaners. Dry thoroughly with a soft cloth. To avoid damage to painted metal exteriors, apply appliance wax (or auto paste wax) with a clean, soft cloth. Do not wax plastic parts.

NOTE: To keep your Stainless Steel refrigerator drawers looking like new and to remove minor scuffs or marks, it is suggested that you use the manufacturer’s approved Stainless Steel Cleaner and Polish. To order the cleaner, see “Accessories.”

IMPORTANT: This cleaner is for Stainless Steel parts only!

Do not allow the Stainless Steel Cleaner and Polish to come into contact with any plastic parts such as the trim pieces or drawer gaskets. If unintended contact does occur, clean plastic part with a sponge and mild detergent in warm water. Dry thoroughly with a soft cloth.

Power Interruptions

If the power will be out for 24 hours or less, keep both refrigerator drawers closed to help food stay cold.

If the power will be out for more than 24 hours, do one of the following:

Place all perishable food in a food locker or cooler with dry ice.

If neither a food locker or cooler is available, consume food if still cold or throw away perishable food at once.

Vacation Care

Your refrigerator drawers are equipped with the Holiday Mode feature. By selecting this feature, the temperature set points remain unchanged and the interior lights will turn off. For most efficient refrigerator drawers operation, it is recommended to exit the Holiday Mode when it is no longer required.

If you choose to leave the refrigerator drawers on while you’re away:

1.Use up any perishables and freeze other items.

2.Press HOLIDAY MODE touch pad.

3.When you return from vacation, press HOLIDAY MODE touch pad to return to normal operation.

If you choose to turn the refrigerator drawers off before you leave:

1.Remove all food from the refrigerator drawers.

2.Turn the Control Panel for the Upper and the Lower drawers to Off. See “Using the Controls.”

3.Clean refrigerator drawers, wipe and dry them well.

4.Tape rubber or wood blocks to the tops of both drawers to prop them open far enough for air to get in. This stops odor and mold from building up.

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Your refrigerator drawers will not operate

Vacation CareWARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

Is the power supply cord unplugged? Plug into a grounded 3 prong outlet.

Has a household fuse blown, or a circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

The motor seems to run too much

Is the room temperature hotter than normal? The motor will run longer under warm conditions. At normal room temperatures, expect your motor to run about 80% of the time. Under warmer conditions, it will run even more.

Has a large amount of food just been added to the refrigerator drawers? Adding a large amount of food warms the refrigerator drawers. The motor normally will run longer to cool the refrigerator drawers back down.

Are the drawers opened often? The motor will run longer when this occurs. Conserve energy by getting all items out at one time, keeping food organized, and closing the drawer as soon as possible.

Are the controls not set correctly for the surrounding conditions? See “Using the Controls.”

Are the drawers not closed completely? Close the drawers firmly. If they do not close completely, see “The drawers will not close completely” later in this section.

Are the drawer gaskets not sealed all the way around? Contact a technician or other qualified person.

The refrigerator drawers seems to make too much noise

The sounds may be normal for your refrigerator drawers. See “Normal Sounds.”

Are the refrigerator drawers control set in the Off position? See “Using the Controls.”

Are the refrigerator drawers not cooling? Turn them off then on again to reset. See “Using the Controls.” If this does not correct the problem, call for service.

The divider between the two compartments is warm

The warmth is probably due to normal operation of the automatic exterior moisture control. If still concerned, call for service.

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Jenn-Air W10310149A manual Troubleshooting, Power Interruptions, Vacation Care, Your refrigerator drawers will not operate