TROUBLESHOOTING GUIDE

Symptom

Possible Cause

Solution

The clock does not

- Surrounding is too noisy.

- Change to a quieter place or

recognize your voice

- The radio is playing.

speak closer to the unit’s mic at

commands correctly

 

louder voice.

 

 

- Voice recognition is not designed

 

 

to work in radio mode, you need

 

 

to use manual settings instead.

Smart Talk™

- The unit is located in a noisy

- Set the Trigger Switch (#3) to the

accidentally triggers

room or near a radio or TV.

OFF position to temporarily

without saying the

 

disables the Smart Talk feature.

trigger word

 

- Say “Cancel” if you hear the

 

 

unit saying “Yes” on its own.

Clock does not always

- The surrounding is relatively

- Repeat the command clearly at

recognize “Alarm Off”

noisy.

louder voice while facing the unit.

command during alarm

- Your voice level is too low.

 

and snooze

 

 

Noise or distorted sound

- Station not tuned properly for

- Retune the AM or FM broadcast

on AM or FM broadcast

AM or FM.

station.

 

- FM: FM wire antenna is not

- FM: Fully extend FM wire

 

extended.

antenna.

 

- AM: The unit is not placed in

- AM: Reposition the unit until the

 

best reception point.

best reception is obtained.

AM or FM no sound

- Unit not in “RADIO” function

- Press On/Off Button until radio

 

mode.

is on.

 

- Volume set at minimum

- Increase Volume.

 

- An external non playing digital

- Unplug the line in cord

 

audio player is connected to

 

 

the line in jack

 

Sound appears

- Volume control of this unit is set

- Adjust Volume Control to a lower

distorted at high volume

to maximum.

comfortable level.

setting

 

 

LCD brightness is

- Display brightness set to dim

- Set display brightness to HI

too dim

mode

manually or by Smart Talk™

 

 

command.

 

 

 

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Jensen JCR-290 user manual Troubleshooting Guide, Symptom Possible Cause Solution