TROUBLESHOOTING

PROBLEM

SOLUTION

IR remote inoperative

Verify that the batteries in the remote are fresh.

 

Verify that the remote sensor eye is not obstructed.

 

Verify that the correct mode (M1 or M2) has been selected.

 

 

Disc won't play

Insert a disc with the label side facing up.

 

Check the type of disc you put into disc tray. This DVD only plays DVDs, audio CDs

 

and MP3s.

 

Both the unit and the disc are coded by region. If the regional codes don’t match,

 

the disc can’t be played. This DVD player is set to Region Number 1.

 

 

Play starts, but then stops immediately

The disc is dirty. Clean it.

 

Condensation has formed. Allow player to dry out.

 

 

No sound or distorted sound

Make sure your DVD is connected properly. Make sure all cables are securely

 

inserted into the appropriate jacks.

 

If you are using the 2-channel IR headphones, make sure you turn on the IR

 

headphone power, and make sure the correct channel (A-B) is selected.

 

Make sure the Modulator is ON and the proper Frequency has been selected.

 

Make sure that unit is set to M1 when using Single Channel Headphones.

 

 

Can’t advance through a movie

You can’t advance through the opening credits and warning information that

 

appears at the beginning of movies because the disc is programmed to prohibit that

 

action.

 

 

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Jensen JMV12 operation manual Troubleshooting, Problem Solution