Repairs - After Sales Service
If your hob is not performing satisfactorily; consult the fault finding guide within this instruction book (Something not working). In the event of a fault occurring which you cannot resolve yourself from advice given within this instruction manual your first step is to contact our extended warranty administrators on 0870 0107887 who will give you details for your local Service Force.
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When contacting Service Force, please quote the model (Mod.) and serial number (S.N.), both of which are shown on the rating plate located underneath the hob.
So that you always have these numbers at hand, we recom- mend you to make a note of them here:
Mod.:
PNC:
S.N.:
Your hob is covered by a 3 year parts and labour guarantee (see separate details given at point of sale). Please retain your purchase receipt safely for the service engineer to ver- ify the purchase details.
Spare parts
This product should be serviced by any authorised service engineer; and only genuine spare parts should be used. Under no circumstances should you attempt to repair the hob yourself.
Repairs carried out by inexperienced persons may cause in- jury or serious malfunctioning. Contact our extended war- ranty administrators on 0870 0107887 who will give you details for your Service Force repair agent.
Always insist on genuine spare parts.
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