Problem | Possible cause/Solution | ||
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| Too little detergent or unsuitable detergent has been used. | ||
| • | Increase the detergent quantity or use another one. | |
| Stubborn stains have not been treated prior to washing. | ||
Unsatisfactory washing | • | Use commercial products to treat the stubborn stains. | |
results: | The correct temperature was not selected. | ||
| • | Check if you have selected the correct temperature. | |
| Excessive laundry load. | ||
| • | Reduce the laundry load. | |
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| The programme is still running. | ||
| • | Wait the end of washing cycle. | |
The door will not open: | The door lock has not been released. (Door lock pilot light is on) | ||
• | Wait the door release. | ||
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| There is water in the drum. | ||
| • | Select drain or spin programme to empty out the water. | |
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| The transit bolts and packing have not been removed. | ||
| • Check the correct installation of the appliance. | ||
| The support feet have not been adjusted | ||
The machine vibrates / | • | Check the correct levelling of the appliance. | |
The machine is noisy: | The laundry is not evenly distributed in the drum. | ||
| • | Redistribute the laundry. | |
| Maybe there is very little laundry in the drum. | ||
| • | Load more laundry. | |
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| The electronic unbalance detection device has cut in because the | ||
| laundry is not evenly distributed in the drum. The laundry is | ||
| redistributed by reverse rotation of the drum. This may happen | ||
| several times before the unbalance disappears and normal spinning | ||
Spinning starts late or the | can resume. If, after 10 minutes, the laundry is still not evenly | ||
distributed in the drum, the machine will not spin. In this case, | |||
machine does not spin: | |||
redistribute the load manually and select the spin programme. | |||
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| • | Redistribute the laundry. | |
| The load is too small. | ||
| • | Add more items, redistribute the load manually and then select | |
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| the spinning programme. | |
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| The machine is fitted with a type of motor which makes an unusual | ||
The machine makes an | noise compared with other traditional motors. This new motor | ||
ensures a softer start and more even distribution of the laundry in | |||
unusual noise: | |||
the drum when spinning, as well as increased stability of the | |||
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| machine. | ||
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No water is visible in the | Machines based on modern technology operate very economically | ||
drum: | using very little water without affecting performance. | ||
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