Troubleshooting

If the TV suffers interference from signals reflecting from mountains or buildings, double-pictures (ghosting) will occur. Try to change the aerial’s direction or replace it with one with better directionality.

Are your COLOUR SYSTEM settings correct? Follow the description “COLOUR SYSTEM” on page 39 to try to solve the trouble.

Have the COLOUR and BRIGHT settings been adjusted properly? Follow the description “Picture Adjustment” on page 37 to try to adjust them properly.

Videotaping teletext is not recommended because it may not record correctly.

When viewing images from commercially available video software products, or videos from videotapes which have been recorded improperly, the top of the image may be distorted. This is due to the condition of the video signal. There is nothing wrong with the TV.

When a white and bright still image (such as a white dress) is displayed on the screen, the white part may look as if it were coloured. It is a phenomenon unavoidable due to the nature of the picture tube itself, and not due to a TV failure. When the picture disappears from the screen, the unnatural colours will also disappear.

„Poor sound

Have you adjusted BASS or TREBLE properly? If not, follow the description “Sound Adjustment” on page 41.

„If the TV does not respond to the remote control

Have the batteries of the remote control worn out? Follow the description “Putting the batteries into the remote control” on page 7 and replace them with new batteries.

Have you attempted to use the remote control from the sides or rear of the TV or from more than seven metres away from the TV? Use the remote control in front of your TV or from less than seven metres away.

When you are viewing a teletext programme, you cannot operate the menus. Press the TV/DTV button to return to the ordinary TV programme, and then try operating the menus.

If the TV suddenly stops responding, disconnect the power cord of the TV from the AC outlet. Connect them to the AC outlet again to turn on the TV. If the TV returns to a normal state, it is not a failure.

„Other issues

When the SLEEP TIMER function operates, the TV is automatically turned off. If the TV suddenly turns off, try to press the #(standby) button to turn on the TV once again. If the TV goes back to normal, there is no problem.

When the TV is receiving a wide-screen signal (WSS) or a signal from an external device affecting the screen size, the ZOOM mode automatically changes. When you want to resume the previous ZOOM mode, press the cbutton again.

It takes a short period of time from the time an operation such as changing channels is performed until an image is displayed. This is not a fault. This is the time needed for the image to stabilise before it can be displayed.

The TV may make a crackling sound due to a sudden change in temperature. The picture or sound may be normal. If you hear crackling sounds frequently while you are viewing the TV, there may be other causes. As a precaution, ask your service technician to inspect it.

If you bring a magnetised device such as a speaker near to your TV, a picture may be warped or unnatural colours appear at the corners of the screen. In this case, keep the device apart from your TV. If the speakers causes such phenomena, use the magnetic-shielded speakers instead.

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