Troubleshooting
PROBLEMS |
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There is no power | • See if the power cord became unplugged. |
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| • Check for a blown fuse or circuit breaker or a power outage. | ||
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There is no picture | • The antenna could be disconnected. |
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• The input mode could be set improperly. See page 56. | |||
or sound | |||
• The tuner (Auto Tuner Setup) could be set improperly. See page 42. | |||
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| • The TV station may be having difficulties. Check to see if other stations are working. | ||
| • Use the HDMI cable with HDMI logo | . See page 19. | |
| • You can not output audio using the OPTICAL OUTPUT when you have digital sound from | ||
| an HDMI device connected the the HDMI 1 or HDMI 2 connection on the back of your TV. | ||
| (See page 19). |
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Remote control is not | • Check to see that the batteries are still working and properly installed. | ||
operating properly or | • Make sure the remote has a clear sight path to the TV. | ||
at all | • Check that the TV/CATV switch is in the proper position. | ||
| • You may be too far from the TV. You must be within 23 feet (7 meters). | ||
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You cannot select a | • Make sure the channels have been programmed. See "Channel Summary", page 42. | ||
certain channel | • Check to see if the channel is locked. See "Channel Summary - Lock" page 43. | ||
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The power turns off | • Make sure the set did not become unplugged. | ||
by itself | • Perhaps the On/Off Timer is set. See page 55. | ||
| • Check to see if the Sleep Timer was set. See page 58. | ||
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The clock is wrong | • The power was interrupted and the clock was not reset. See page 54. | ||
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The color quality | • Tint and Color may be improperly adjusted. See page 47. | ||
is poor | • The Video Status mode may be turned to the wrong setting. See page 58. | ||
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There are lines | • There could be interference from another electrical appliance, such as a computer, | ||
across the picture | another TV or VCR. Move any such appliances further away from the TV. | ||
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The picture is spotted | • There could be interference from a | ||
| operating nearby. Move the antenna away from the appliance or change to a coaxial | ||
| cable connection which is less prone to interference. | ||
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There are double | • A building or passing airplane can reflect the original signal and produce a second, | ||
pictures (ghosts) | slightly delayed one. Adjust your antenna position. | ||
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Picture is snowy | • Your antenna may be damaged, disconnected or turned. Check the antenna | ||
(image noise) | connection. If the antenna is damaged, replace it. | ||
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Screen is 40% black | • The Closed Caption Text mode is on. Turn it off in the Closed Caption Menu, page 39. | ||
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Stereo or bilingual | • Make sure the MTS settings are correct. See page 63. | ||
programs can't be |
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heard |
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Static electricity | • It is normal to feel static electricity if you brush or touch the screen. | ||
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You hear occasional | • It is normal for the TV to make crackling sounds when first turned on or off. Unless | ||
crackling sounds | the sound or picture become abnormal, this is fine. | ||
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