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15
Troubleshooting
Trouble Action

CU-VD3

Cannot turn the power
on.
zMake sure the AC adapter and power cord are connected
properly.
The burner and AC
adapter is hot.
zThis is not a malfunction.
zIf the burner is abnormally hot, remove the AC adapter and
consult your authorized dealer.
Cannot open the disc
tray.
zA disc cannot be ejected by pressing the eject button if data
is being written to the disc. Wait until writing finishes.
zIf a disc cannot be ejected with the eject button:
•Remove and insert the AC adapter, then press the eject
button again.
•If the disc cannot be ejected using the above method,
remove the AC adapter and all other connections. Insert a
thin rod of about 5 cm into the force eject hole located on
the right side of the eject button. The disc tray will be
ejected for about 1 cm, pull out the disc tray manually and
take out the disc.
Reading fails.
zInsert the disc with the label facing up.
zMake sure the disc tray is not dirty.
zMake sure the writing surface of the disc is not damaged.
zMake sure the special-shaped discs are not used.
zMake sure the audio CD complies with the CD-DA standard.
(Copy-control CDs cannot be played.)
zFor CD-R or CD-RW, make sure it is not recorded using the
packet-write method.
Writing fails.
zMake sure an appropriate disc is being used. (AP.4, 17)
zUse discs recommended for the burner. (AP.4, 17)
zMake sure that a new disc is used for DVD-R.
zInsert the disc with the label facing up.
zMake sure the disc tray is not dirty.
zMake sure the writing surface of the disc is not damaged.
zMake sure the special-shaped discs are not used.
The writing time is too
long.
zThe time taken for writing may be longer depending on the
usage environment and conditions of usage. This is not a
malfunction. It is the performance of this burner.
CU-VD3U_001C_EN.book Page 15 Monday, December 10, 2007 10:40 AM