Troubleshooting
Reference
When you encounter a problem that seems to be a fault, check the following points before contacting your JVC service center.
Power source
7Power does not come on.
•The power cord is not connected to the main unit or an AC outlet.
→Connect the power cord correctly (page 11).
Operation
7You cannot operate any button.
•Some specific operations may be inhibited for some discs.
7The remote control does not work.
•The
→Replace the batteries (page 6).
7A disc cannot be played back.
•In the case of DVD VIDEO discs
→Check the Region Code number of the discs (page 3).
•“NO PLAY” is displayed on the display window.
It is not a disc that can be played on this system.
→Check the disc type (page 3).
7MP3/WMA/JPEG/ASF/DivX/MPEG1/MPEG2 files cannot be played back.
•The loaded disc may include files of different types (MP3, WMA, JPEG, ASF, DivX, MPEG1 or MPEG2). You can play back only the files whose types selected in “FILE TYPE”. (page 29).
About images
7No picture appears.
•The video cord is not connected correctly.
→Page 10
•Both of the component video jack and S- video jack are connected.
→Connect either (page 10).
7The picture is distorted.
•A VCR is connected between the main unit and the TV set.
→Connect the main unit directly to the TV set (page 10).
•Although this system is connected to a non- Progressive TV set, DVD’s scan mode is set to “PROGRESSIVE”.
→Set the scan mode to “INTERLACE” (page 26).
7The screen size is abnormal.
•The screen size is set improperly.
→Set “MONITOR TYPE” according to the TV set you are using (page 29).
7The TV screen darkens.
•“SCREEN SAVER” is set.
→Press any button to deactivate the function (page 29).
About sound
7There is no sound.
•Speakers are not connected correctly.
→Page 9
•The sound is muted.
→Page 16
•“NO AUDIO” is displayed on the display window.
The disc may have been produced through illegal copying.
→Confirm at the store where you bought the disc.
7The sound is weak compared with TV or Video.
•“DVD LEVEL” is set to “NORMAL”.
→Set to other than “NORMAL” (page 26).
7The sound is distorted.
•The volume is turned up too high.
→Turn down the volume (page 16).
7No sound comes out of the subwoofer.
•“SUBWOOFER” is turned off.
→Press S.WFR OUT to turn on (page 10).
7The sound through the USB connection stops.
•Noise and static electricity may stop the sound through the USB connection. In this case, do the following operations:
→Disconnect and connect the USB cable again
→Restart the music software on your PC
→Turn off and on the system
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