EN63
TROUBLESHOOTING
If, after following the steps in the chart below, the problem still exists, please consult your JVC dealer.
The camcorder is a microcomputer-controlled device. External noise and interference (from a TV, a radio, etc.)
might prevent it from functioning properly. In such cases, first disconnect its power supply unit (battery pack,
AC Power Adapter/Battery Charger, etc.) and clock battery; and then re-connect it and proceed as usual from
the beginning.
SYMPTOM POSSIBLE CAUSE(S)

POWER

No power is supplied.
The power suddenly goes off and
does not come back on by itself.
Some functions are not available.
During recording, the indications do
not appear.
Vertical white lines appear when
shooting a very bright object.
Bright, crystal-shaped spots appear in
the viewfinder.
Coloured bright spots appear all over
the viewfinder.
The viewfinder and the lens have
become dirty (ex. fingerprints).
An error number (i.e. E03) appears.
The image is out of focus.
Even though the Lens Cover is open,
the Lens Cover Warning indicator
blinks.
●The battery pack has not been attached correctly
(Z pg. 6).
●The battery pack is not charged (Z pg. 6).
●The power supply has not been correctly connected
(Z pg. 7).
●The battery pack has completely discharged.
●Remove the cassette and disconnect the power source, then
after a few minutes, try turning the power back on. If it still
doesn’t come on, consult your nearest JVC dealer.
●The Power Switch is set to “AUTO”.
●Certain combinations of modes or effects are not possible to
use.
●Press DISPLAY for longer than 1 second to make the
indications appear (Z pg. 15).
●This sometimes occurs when the contrast between the back-
ground and the object is great. It is not a defect of the
camcorder.
●Sunlight is directly entering the lens. This is not a defect of
the camcorder.
●The viewfinder is made with high-precision technology.
However, black spots or bright spots of light (red, green or
blue) may appear constantly in the viewfinder. These spots
are not recorded on the tape. This is not due to any defect
of the unit. (Effective dots: more than 99.99 %.)
●Wipe them gently with soft cloth.
●Turn the camcorder’s power off, then disconnect the power
source. After a few minutes, try turning the power on again.
If the error number still appears, consult your nearest JVC
dealer.
●The dioptre needs to be adjusted (Z pg. 12).
●The scene being shot is adversely affecting the operation of
Auto Focus (Z pg. 34).
●The Lens Cover Warning indicator may blink when the
camcorder is used in dark areas, regardless of the position
of the Lens Cover.
OTHER