Trouble

 

Action

 

 

 

Recording

Recording cannot be

Slide the mode switch to select the desired mode (! or #).

Vertical lines appear on

bright light. This is not a malfunction.

 

performed.

 

 

 

 

 

Such phenomenon occurs when shooting a subject illuminated by

 

recorded images.

 

 

 

 

 

 

 

Sound or video are

Sometimes playback is interrupted at the connecting section

Playback

interrupted.

 

between two scenes. This is not a malfunction.

 

Select [PLAYBACK OTHER FILE] then search the video on

 

Cannot find a recorded

 

the index screen. (Video files that have damaged management

 

information can be played back.)

 

video.

Cancel group display and date search functions.

 

 

Change the setting in [REC MEDIA FOR VIDEO] or [REC MEDIA

 

 

 

FOR IMAGE]. (Files on other media are not displayed.)

 

The camcorder operates

If there are many files (such as video) in the camcorder, it takes

 

slowly when switching

 

time for the camcorder to respond. It is recommended that you

 

between video mode

 

copy all files from the camcorder onto your computer, and erase

 

and still image mode,

 

the files from the camcorder.

 

or when switching the

 

 

 

power on or off.

 

 

 

 

Check the remaining battery pack charge.

 

The lamp does not flash

(When the battery pack is fully charged, the lamp does not flash.)

 

When recharging in either a hot or cold environment, ensure that

Other

during battery pack

 

battery is being charged within the permitted temperature range.

charging.

 

(If the battery pack is being recharged outside the permitted

 

 

temperature range, recharging may stop to protect the battery

problems

 

 

pack.)

not work.

The remote control may not operate outdoors or in places

 

 

Replace the battery.

 

The remote control does

Set [REMOTE] to [ON].

 

 

 

exposed to strong light.

 

 

You need your YouTube™ account to upload files to YouTube™.

 

Cannot upload the file to

Create your account.

 

Refer to “Q&A”, “Latest Information”, “Download Information”, etc.

 

YouTube™.

 

in [Click for Latest Product Info] in the help of the provided Everio

 

 

 

 

 

 

MediaBrowser software.

 

Cannot export the file to

Refer to “Q&A”, “Latest Information”, “Download Information”, etc.

 

 

in [Click for Latest Product Info] in the help of the provided Everio

 

iTunes®.

 

 

 

MediaBrowser software.

 

 

 

 

 

 

 

If a malfunction occurs in the built-in memory

!  Perform [FORMAT BUILT-IN MEM.]. (All data is deleted.)

# If this does not solve the problem, contact the JVC customer service for repairs.

To reset the camcorder when it does not operate normally

! Close the LCD monitor and remove the power supply (battery pack or AC adapter) from the camcorder, then reattach it.

# Execute [FACTORY PRESET].

FURTHER INFORMATION

EN 37