Before Requesting Service

Make sure by first checking the following points.

 

SYMPTOM

CAUSE

POSSIBLE SOLUTION

 

 

 

 

 

POWER

 

 

 

 

 

 

 

No power.

The AC power cord is not connected.

Connect the AC power cord to the AC

 

 

 

outlet.

 

Although the power is on, it

Cassette is not inserted.

Insert a video cassette.

 

does not operate.

 

 

 

TV BROADCAST RECEPTION

 

 

 

 

 

 

 

 

Antenna connection is not correct.

Connect it correctly.

 

 

 

 

 

 

Antenna cable is disconnected.

Reconnect the antenna cable.

 

 

 

 

 

 

The video channel is not in the correct

Set it to CH 3 or 4.

 

A TV program that is selected by

position.

 

 

the VCR does not appear on the

The TV is not set to the video channel

Set the TV channel selector to the 3 or 4

 

screen.

3 or 4.

position.

 

 

 

 

 

 

The TV/VCR selector is set at TV mode

Press the TV/VCR selector button (The TV/

 

 

(The TV/VCR indicator is not lit).

VCR indicator will light).

 

 

INPUT is set to the LINE mode.

Press the Number key or CH –/+ button to

 

 

 

select your desired TV program.

 

 

 

 

 

RECORDING

 

 

 

 

 

 

 

 

The erase prevention tab of the video

Place a piece of vinyl tape over the gap.

 

TV recording does not work.

cassette is broken off.

 

 

INPUT is set to the LINE mode.

Press the Number key or CH –/+ button to

 

 

 

 

 

select your desired TV program.

 

 

The time is not set correctly.

Reset the present time.

 

Timer recording does not work.

The recording start/end time is not set

Set the start/end time.

 

correctly.

 

 

 

The TIMER button has not been

Press the TIMER button (The TIMER

 

 

pressed (The TIMER indicator is not lit).

indicator is lit).

 

 

 

 

 

PLAYBACK

 

 

 

No picture on screen when

The TV is not set to the video channel 3

Set to the video channel 3 or 4 or

 

playing back a recorded tape.

or 4.

adjust the fine tuning button on your

 

 

 

TV set.

 

 

Tracking adjustment beyond range of

Adjust tracking manually using the SET – or

 

Noise bars on screen.

automatic tracking circuit.

+ buttons on the remote control.

 

Video heads are dirty.

Have the video heads cleaned.

 

 

 

 

The tape is worn or damaged.

Try another tape.

 

REMOTE CONTROL

 

 

 

 

 

 

 

 

It is not aimed at the remote sensor.

Aim it at the remote sensor.

 

 

Distance too far or too much light in

Operate within 15 feet (5 meters) reduce

 

 

the room.

the light in the room.

 

 

 

 

 

Remote control does not work.

There is an obstacle in the path of the

Clear the path of the beam.

 

beam.

 

 

 

 

 

 

The batteries are weak.

Replace the batteries.

 

 

The +, – polarity of the batteries are

Insert correctly.

 

 

not inserted correctly.

 

 

TV programs cannot be seen

The TV/VCR function is in the VCR

Set to TV, or turn off the VCR power

 

using the TV selector.

mode.

button.

 

 

 

 

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JVC HR-J4010UM manual Before Requesting Service