Others
Troubleshooting
Symptom | Causes and Countermeasures | Reference | |
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IP address of the camera is | ● The default IP address is 192.168.0.2, and the | ||
unknown | default subnet mask is 255.255.255.0. |
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| ● When [IP Setting] is set to ADHCP EnableB and |
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| there is no DHCP sever, the camera will run using |
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| the default IP address when it is started up. |
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| ● If there is a PC in the same LAN, you can search | ||
| cameras from the PC using the search tool. | ||
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The web page of the camera | Check the Internet Explorer settings. When a proxy | ||
cannot be displayed | server is in use, configure the proxy server settings |
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| of the Internet Explorer accordingly. |
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The | Check the Internet Explorer settings. The | ||
installed | viewer consists of a software component called |
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| ActiveX. The ActiveX is usually installed when the |
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| installation may be rejected depending on the Anti- |
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| virus software settings. In this case, change the |
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| settings of the |
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| the |
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Authentication by Verisign | VeriSign’s electronic signature is stored in the built- | — | |
appears during installation of | in viewer. |
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the | For computers with a network environment that is |
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| connected to the Internet, the authenticity of the |
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| viewer can be verified via authentication by |
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| VeriSign. |
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A warning message appears | The | — | |
upon starting up the | component called ActiveX. |
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viewer | The ActiveX is usually installed when the |
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| viewer is used for the first time. However, installation |
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| may be rejected depending on the |
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| settings. In this case, change the settings of the Anti- |
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| virus software before installing the |
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TCP images cannot be | ● Number of streams is limited based on settings | ||
played back | and client request. Multicast is available for more | ||
| receivers. |
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