Others

Troubleshooting (continued)

Symptom

Causes and Countermeasures

Reference

Page

 

 

 

 

 

The MPEG4 Viewer screen

When DirectX 9.x or Windows Media Player 9.x is

—

appears in black

installed on the computer, the video image screen

 

 

appears in black.

 

 

[Countermeasure]

 

 

To make use of the built-in MPEG4 Viewer of the

 

 

camera, install “ffdshow” that is open source codec.

 

 

You can download “ffdshow” from the Internet.

 

 

 

 

No MONITOR OUT image

● Set the [MONITOR OUT] selector switch to

INSTRUCTIONS

output

ANTSCB or APALB, ANB or APB and press the

(Installation)

 

Reset button.

 

 

● When using the [MONITOR OUT] output, set the

A Page 41

 

privacy mask to AOffB.

 

 

 

 

Zonal noise occurs at the

When using the [MONITOR OUT] output, set the

A Page 41

bottom of the MONITOR OUT

privacy mask to AOffB.

 

image

 

 

 

 

 

Images from the network are

Set the [MONITOR OUT] selector switch to AOFFB,

INSTRUCTIONS

distorted

and press the Reset button.

(Installation)

 

 

 

84