When you have trouble
Troubleshooting
Problem |
Actions
page
Analogue channels
Severe noise or snow
Is the TV connected correctly to the aerial?
Change the direction of the aerial.
Is the aerial or its cable damaged?
Consult your retailer
Patterns, stripes or noise
Is the aerial receiving interference from
Consult your retailer
Are connected devices too close to the TV?
Insert the minimum distance between the aerial and the cause of interference until no interference
Ghosting
(Doubling of images)
Are you receiving interference from signals reflected off mountains or buildings?
Adjust the direction of your aerial, or change to a
Digital channels. (P. 14)
I can’t turn it on!
Is the power cord connected to the AC outlet
correctly?
The remote control doesn’t work!
Are the batteries flat?
Are you more than 7 meters away from the TV?
Is the “MODE (TV, VDR/DVR, DVD, HC)” set to “TV”?
When viewing teletext, the TV menu bar does not appear.
Depending on the stability of the signal, there may be a time lag when changing channels.
| Not displayed |
| (black screen) |
Basics | Remote control |
stops working |
Digital channel screen is frozen
Some functions do not work
Screen | Aspect ratio changes |
unintentionally | |
PC screen alignment | |
| is off |
Poor picture quality
Picture
Strange picture
when using an external device
Sound | Poor sound |
No sound from the | |
| audio component |
Is the analogue channel reception poor, too?
Following the instructions in “Severe noise or snow” can solve this problem.
Digital channels are not displayed
When the TV cannot find the digital channels
There may be problems at the aerial, radio waves, or the area you live in, where reception is bad. Consult your retailer.
Unplug TV, several minutes later plug it in again.
Hold down “” and “” on the TV simultaneously for three or more seconds to restart.
It is not a malfunction. Some functions (dark background) in the menu do not work depending on the situation.
Press “ ” to return to your settings.
Adjust the “PC Position”.
Unnatural colour >>> Adjust “Colour” and
Noise >>> Set to the following functions.
Picture Mode : Standard
Super DigiPure : Max
Dull picture >>> Set to the following functions. Picture Mode : Bright
Super DigiPure : Min
If you connected
If the top of the image is distorted, check the video signal quality itself.
If movement appears unnatural when receiving a signal from a DVD player, etc. with 625p
Adjust the “Bass” and “Treble”.
If receiving a poor signal in “Stereo / t·u”, switch to “Mono”.
Audio signals received from
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