JVC LT-32DM21 Problems and troubleshooting

Problems and troubleshooting

Use the following check list for troubleshooting when you have problems with your TV/DVD. Consult your local dealer or service outlet if problems persist.

Be sure all connections are properly made when using with other units.

SYMPTOMS		POSSIBLE SOLUTIONS	PAGE
POWER
TV/DVD does not operate.	•	Make sure the power cord is plugged in.	15
TV/DVD does not operate.	•	Power is off, check fuse or circuit breaker.	15
	•	Unplug unit, then plug it back in.
TV BROADCAST RECEPTION
Poor sound or no sound.	•	Station or Cable TV experiencing problems, tune to another station.	18
Poor sound or no sound.	• Check Volume adjustments or muting.		18, 19
	•	Check for sources of possible interference.	38
	•	Station or Cable TV experiencing problems, tune to another station.	18
Poor picture or no picture.	•	Check antenna or Cable TV connections, reorient antenna.	16, 17
Poor picture or no picture.	•	Check for sources of possible interference.	38
	•	Check picture control adjustments.	20
Poor reception on some	•	Station or Cable TV experiencing problems, tune to another station.	18
Poor reception on some	•	Station signal is weak, reorient antenna to receive stronger station.	16
channels.	•		16
channels.	•	Check for sources of possible interference.	38
	•	Check for sources of possible interference.	38
	•	Station or Cable TV experiencing problems, tune to another station.	18
Poor color or no color.	•	Make sure channels are set into memory.	21
Poor color or no color.	•	Check picture control adjustments.	20
	•	Check antenna or Cable TV connections, reorient antenna.	16, 17
	•	Check for sources of possible interference.	38
	•	Station or Cable TV experiencing problems, tune to another station.	18
Picture wobbles or drifts.	•	Make sure channels are set into memory.	21
Picture wobbles or drifts.	•	Cable TV company is scrambling signal.	–
	•	Check antenna orientation.	16
No Cable TV reception.	•	Check all Cable TV connections.	17
No Cable TV reception.	•	Set Signal Type option to the “Cable” mode.	21
	•	Station or Cable TV system problems, try another station.	18
Horizontal or diagonal	•	Check antenna connections, reorient antenna.	16
bars on screen.	•	Check for sources of possible interference.	38
No reception above	•	Make sure Signal Type option is in the appropriate mode.	21
channel 13.	•	If using antenna, check UHF antenna connections.	16
TV shuts off.	•	No broadcast on station tuned.	18
TV shuts off.	•	Sleep Timer is set.	19
	•	Power interrupted.	–
	•	TV station experiencing problems or program tuned is not closed	18
Closed - Caption is not		captioned. Try another channel.
Closed - Caption is not	• Check Cable TV connection or VHF/UHF antenna, reposition or		16, 17
activated.			16, 17
activated.	•	rotate antenna.	24
	•	Set Closed caption in the menu.	24
Display is not shown in	•	Select proper language in the menu options.	20
your language.	•	Select proper language in the menu options.	20
your language.
REMOTE CONTROL
	•	Aim at the remote control at the remote sensor.
The remote control does	• Operate within Approx. 15 feet or reduce the light in the room.
The remote control does	•	Clear the path of the beam.	15
not function.	•	Clear the path of the beam.	15
not function.	•	The batteries are weak. Replace the batteries.
	• Check the batteries are inserted correctly.

• The LCD panel is a very high technology product, giving you fine picture details. Occasionally, a few non- active pixels may appear on the screen as a fixed point of blue, green or red. Please note that this does not affect the performance of your product.

ENGLISH