Troubleshooting
If a problem occurs when you are using the TV, check the below troubleshooting guide before calling for repair.
Problem
No picture,
No sound for HDMI signal
Some functions do not work.
Black or white dots appear on the screen.
No picture,
No sound
Actions | Page | |
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• Use the cable marked with HDMI logo. | — | |
• Check if the device is compliant with HDMI. | — | |
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• Switch “AUDIO” in “HDMI SETTING” to | ||
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“DIGITAL” or “AUTO” for HDMI devices, or |
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“ANALOGUE” or “AUTO” for DVI devices. |
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• It is not a malfunction. Some functions | — | |
(dark background) in the menu do not work |
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depending on the situation. |
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• LCD panels use fine dots (“pixels”) to | — | |
display images. While more than 99.99% of |
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these pixels function properly, a very small |
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number of pixels may not light, or may light |
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all the time. |
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Please understand that this is not a |
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malfunction. |
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|
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• Some inputs do not output from OUT | — | |
terminal. |
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