When you have trouble

Troubleshooting

Problem

Actions

page

Analogue channels

Severe noise or snow

Is the TV connected correctly to

the aerial?

Change the direction of the aerial.

Is the aerial or its cable

 

Not displayed

 

(black screen)

Basics

Remote control

stops working

Is the analogue channel reception poor, too?

Following the instructions in “Severe noise or snow”

can solve this problem.

Digital channels are not displayed

When the TV cannot find the digital channels

There may be problems at the aerial, radio waves,

or the area you live in, where reception is bad.

Consult your retailer.

Unplug TV, several minutes later plug it in again.

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14

 

 

IMPORTANT!

 

damaged?

Consult your retailer

Patterns, stripes or noise

Is the aerial receiving interference from high-voltage power lines or wireless transmitters?

Consult your retailer

Are connected devices too close to the TV?

Insert the minimum distance between the aerial and the cause of interference until no interference

Ghosting

(Doubling of images)

Are you receiving interference

I can’t turn it on!

Is the power cord connected to the AC outlet correctly?

The remote control doesn’t work!

Screen

Picture

Digital channel screen is frozen

Some functions do not display on menu

Aspect ratio changes unintentionally

Poor picture quality

Strange picture

when using an external device

Hold down “ ” and “

” on the TV simultaneously for

three or more seconds to restart.

It is not a malfunction. Some functions in the menu will not be

displayed depending on the situation.

Press “

” to return to your settings.

Try changing the setting in “PICTURE MODE”

Unnatural colour >>> Adjust “COLOUR” and “BRIGHT”.

 

 

Check your “COLOUR SYSTEM”

Noise >>> Set to the following functions.

PICTURE MODE : STANDARD

DIGITAL VNR : ON

DigiPure : OFF

Dull picture >>> Set to the following functions.

PICTURE MODE : BRIGHT

DIGITAL VNR :

OFF

DigiPure :

ON

If you connected S-Video output device, check the “S-IN”

setting.

If the top of the image is distorted, check the video signal

quality itself.

If movement appears unnatural when receiving a signal

from a DVD player, etc. with 625p (progressive-scanning),

change the output setting of the external device to 625i

(interlace-scanning).

 

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SETTINGS

 

from signals reflected off

mountains or buildings?

Adjust the direction of your

aerial, or change to a

good-quality directional aerial

Digital channels (P. 14)

Are the batteries flat?

Are you more than 7 meters away from the TV?

Is the “VCR/TV/DVD SWITCH” set to “TV”?

When viewing teletext, the TV menu does not appear.

Depending on the stability of the signal, there may be a time lag when changing channels.

 

Poor sound

Sound

Left and Right sound

 

coming from one side

 

of the speaker

Adjust the “BASS” and “TREBLE”.

If receiving a poor signal in “STEREO / t·u”, switch to “MONO”.

If you hear Left and Right sound from one side of the speaker

even afer adjusting the speaker balance to one side, set the

following functions to “OFF”.

3D CINEMA SOUND

HYPER SOUND

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TROUBLE?

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