When you have trouble
Troubleshooting
Problem |
Actions
page
Analogue channels
Severe noise or snow
Is the TV connected correctly to |
the aerial? |
Change the direction of the aerial. |
Is the aerial or its cable |
| Not displayed |
| (black screen) |
Basics | Remote control |
stops working |
Is the analogue channel reception poor, too? |
Following the instructions in “Severe noise or snow” |
can solve this problem. |
Digital channels are not displayed |
When the TV cannot find the digital channels |
There may be problems at the aerial, radio waves, |
or the area you live in, where reception is bad. |
Consult your retailer. |
Unplug TV, several minutes later plug it in again. |
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damaged? |
Consult your retailer |
Patterns, stripes or noise
Is the aerial receiving interference from
Consult your retailer
Are connected devices too close to the TV?
Insert the minimum distance between the aerial and the cause of interference until no interference
Ghosting
(Doubling of images)
Are you receiving interference |
I can’t turn it on!
Is the power cord connected to the AC outlet correctly?
The remote control doesn’t work!
Screen
Picture
Digital channel screen is frozen
Some functions do not display on menu
Aspect ratio changes unintentionally
Poor picture quality
Strange picture
when using an external device
Hold down “ ” and “ | ” on the TV simultaneously for | |
three or more seconds to restart. | ||
It is not a malfunction. Some functions in the menu will not be | ||
displayed depending on the situation. | ||
Press “ | ” to return to your settings. | |
Try changing the setting in “PICTURE MODE” | ||
Unnatural colour >>> Adjust “COLOUR” and “BRIGHT”. | ||
|
| Check your “COLOUR SYSTEM” |
Noise >>> Set to the following functions. |
PICTURE MODE : STANDARD
DIGITAL VNR : ON
DigiPure : OFF
Dull picture >>> Set to the following functions.
PICTURE MODE : BRIGHT
DIGITAL VNR : | OFF |
DigiPure : | ON |
If you connected |
setting. |
If the top of the image is distorted, check the video signal |
quality itself. |
If movement appears unnatural when receiving a signal |
from a DVD player, etc. with 625p |
change the output setting of the external device to 625i |
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from signals reflected off |
mountains or buildings? |
Adjust the direction of your |
aerial, or change to a |
Digital channels (P. 14)
Are the batteries flat?
Are you more than 7 meters away from the TV?
Is the “VCR/TV/DVD SWITCH” set to “TV”?
When viewing teletext, the TV menu does not appear.
Depending on the stability of the signal, there may be a time lag when changing channels.
| Poor sound |
Sound | Left and Right sound |
| coming from one side |
| of the speaker |
Adjust the “BASS” and “TREBLE”. |
If receiving a poor signal in “STEREO / t·u”, switch to “MONO”. |
If you hear Left and Right sound from one side of the speaker |
even afer adjusting the speaker balance to one side, set the |
following functions to “OFF”. |
3D CINEMA SOUND |
HYPER SOUND |
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