46 EN | TROUBLESHOOTING | |
| Windows® |
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SYMPTOM | CORRECTIVE ACTION | REFER TO: |
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Although the USB cable is | •Make sure that the AC Adapter is connected to the |
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connected, PC operating | camcorder and that the power is on. |
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system does not recognize the | •Make sure that the USB cable is connected securely. | Software |
memory card in the | •Either use a USB hub that has its own power supply, or | Installation and |
camcorder. | connect the USB cable directly to the PC’s USB | USB |
| connector. | Connection |
| •Windows® might not be recognizing the USB connector. | Guide |
| Make sure that the Universal Serial Bus controller is | ( pg. 9) |
| enabled on the [System Properties] sheet in the [Control |
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| Panel]. |
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Cannot copy or save files. | •Make sure that there is enough free space available in the |
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| drive where you are trying to copy or save a file. |
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| •Make sure that the drive where you are trying to copy or |
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| save a file is not |
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| •Make sure that a file with the same name does not | — |
| already exist where you are trying to copy or save a file. |
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| •Either use a USB hub that has its own power supply, or |
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| connect the USB cable directly to the PC’s USB |
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| connector. |
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