| TROUBLESHOOTING (cont.) | EN 47 | ||
| Windows® (cont.) |
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SYMPTOM | CORRECTIVE ACTION | REFER TO: | |
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Cannot load still images into | •Sometimes the format of the still image data prevents it |
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Digital Photo Navigator. | from being loaded into Digital Photo Navigator. Use |
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| other graphics drawing or processing software to convert | — | |
| the file to either bitmap format or JPEG format. | ||
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| •Make sure that there is enough free space available in the |
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| drive in which Digital Photo Navigator is installed. |
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Still images have a mosaic | •When a small image is loaded and enlarged, it will take | ||
appearance. | on a mosaic appearance. |
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| •If an image is saved with a lower JPEG quality or if the | ||
| format of the image is changed, it will take on a mosaic |
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| appearance. |
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The colors displayed on the PC | •Images will not be displayed correctly if the display is set | — | |
are odd. | for | ||
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No audio or video during | •Verify and change Windows® and ImageMixer settings. If |
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ImageMixer operations | this does not work, update your hardware drivers for | — | |
| Windows® XP. You can download the latest version of the | ||
| drivers from your PC’s manufacturer’s website. |
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[Found New Hardware | •Disconnect the cable, then connect the cable used when |
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Wizard] screen appears | installing the driver. | — | |
(Windows® XP) |
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The created date of the file is | •The created date is not displayed if the date is not set on |
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not displayed correctly on the | the camcorder. | — | |
information display panel. |
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NOTE:
When using a laptop PC, operation may be interrupted by a warning when the battery is nearly exhausted.
●If there is software which monitors the status of the battery running in the [StartUp] folder… Close the application, or delete/move its icon from the [StartUp] folder and reboot your PC.
●If you are using your PC’s power management function…