42 EN

TROUBLESHOOTING (cont.)
Macintosh

 

 

 

SYMPTOM

CORRECTIVE ACTION

 

 

Although the USB cable is

•Make sure that the AC Adapter is connected to the camcorder and

connected, PC operating system

that the power is on.

does not recognize the memory card

•Make sure that the USB cable is connected securely. (

in the camcorder or the camcorder.

“SOFTWARE INSTALLATION AND USB CONNECTION GUIDE”)

 

•Either use a USB hub that has its own power supply, or connect the

 

USB cable directly to the PC’s USB connector.

 

 

Cannot copy or save files.

•Make sure that there is enough free space available in the drive

 

where you are trying to copy or save a file.

 

•Make sure that the drive where you are trying to copy or save a file is

 

not write-protected.

 

•Make sure that a file with the same name does not already exist

 

where you are trying to copy or save a file.

 

•Either use a USB hub that has its own power supply, or connect the

 

USB cable directly to the PC’s USB connector.

 

 

The created date of the file is not

•The created date is not displayed correctly if the date is not set on

displayed correctly on the

the camcorder.

information display panel.