Troubleshooting

Use this chart to help you solve daily operational problems. If there is any problem you cannot solve, contact your JVC service center.

PROBLEM

POSSIBLE CAUSE

SOLUTION

The display does not light up.

The power cord is not plugged in.

Plug the power cord into an AC outlet.

No sound from speakers.

Speaker signal cables are not connected.

Check speaker wiring and reconnect if necessary.

The SPEAKERS ON/OFF button is not set correctly.

Press SPEAKERS ON/OFF button correctly.

An incorrect source is selected.

Select the correct source.

 

 

Muting is activated.

Press MUTING to cancel the mute.

An incorrect input mode (analog or digital) is selected.

Select the correct input mode (analog or digital).

Connections are incorrect.

Check connections.

 

For analog connections, see page 5.

 

For digital connections, see page 7.

 

 

Sound from one speaker only.

Speaker signal cables are not connected

Check speaker wiring and reconnect if

properly.

necessary.

 

 

The balance is set to one extreme.

Adjust the balance properly (see page 11).

Continuous hiss or buzzing during FM reception.

Incoming signal is too weak.

Connect an outdoor FM antenna or contact your dealer.

The station is too far away.

Select a new station.

 

 

An incorrect antenna is used.

Check with your dealer to be sure you have the correct antenna.

 

Antennas are not connected properly.

Check connections.

 

 

 

 

Occasional cracking noise during FM

Ignition noise from automobiles.

Move the antenna farther from automobile

reception.

 

traffic.

 

 

 

 

 

 

“OVERLOAD” starts flashing on the

Speakers are overloaded because of high

1.

Press STANDBY/ON

 

 

on the front

 

 

 

display.

volume.

 

panel to turn off the receiver.

 

 

2.

Stop the playback source.

 

 

 

3.

Turn on the receiver again, and adjust the

 

 

 

volume.

 

Speakers are overloaded because of short circuit of speaker terminals.

Press STANDBY/ON on the front panel, then check the speaker wiring.

If “OVERLOAD” does not disappear, unplug the AC power cord, then plug it back again.

If speaker wiring is not short-circuited, contact your dealer.

“DSP MICON NG” starts flashing on the

The built-in microcomputer is not

Press STANDBY/ON

 

on the front panel

display.

functioning correctly.

to turn off the receiver. After unplugging the

 

 

power cord, consult your dealer.

 

 

 

 

 

The STANDBY lamp lights up after

The receiver is overloaded because of a

Press STANDBY/ON

 

on the front panel

 

 

turning on the power, but soon the

high voltage.

to turn off the receiver. After unplugging the

receiver turns off (into standby mode).

 

power cord, consult your dealer.

Remote control does not work.

There is an obstruction in front of the

Remove the obstruction.

remote sensor on the receiver.

 

Batteries are weak.

Replace batteries.

 

 

Remote control does not operate intendedly.

An incorrect remote control operation mode is selected.

Select the correct remote control operation mode. (See page 29).

Note:

When you use the digital coaxial connection, the sounds may be intermitted by the outside noise such as a lightning discharge but they will

restore automatically. This is not a malfunction.

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JVC RX-6010RBK, RX-6012RSL manual Troubleshooting, Problem Possible Cause Solution