The faceplate timer (PWA) computer has a self-diag- nostic function for the electrical system, except for input power and water meter. The computer monitors elec- tronic components and circuits for correct operation. If a malfunction occurs, an error code appears in the face- plate display.

The chart below shows the error codes that could appear, and the possible problems for each code.

Error #;

Service Required See Owner's Manual

Diagnostics

FIG. 62

 

 

 

POSSIBLE PROBLEM

CODE

MOST LIKELY

_

Err1, Err3, Err4

wiring harness

connections

at switch and faceplate not connected / position switch inoperable / motor inoperable

Err5

faceplate timer

(PWA)

 

LESS LIKELY

While an error code appears in the display, all faceplate buttons are inoperable except the SELECT button. SELECT remains operational so the service person can make the MANUAL INITIATED ELECTRONIC DIAG-

NOSTICS (below) to further isolate the problem, and check the water meter.

PROCEDURE FOR REMOVING ERROR CODE

FROM FACEPLATE:

1.• Unplug transformer from outlet.

Plug in transformer.

Wait for 8 minutes.

2.• Unplug transformer from outlet.

Correct problem.

Plug in transformer.

Wait for 8 minutes.

The error code will return if the problem was not corrected.

MANUAL INITIATED ELECTRONICS DIAGNOSTICS:

1.To enter diagnostics, press the SELECT button once to go to the Main Menu. Move the black bar to Service Mode and press Select. Move black bar to Diagnostics and press Select.

You will see the display, showing valve cycle position, position switch status (open or closed), and turbine operation.

TURBINE OPERATION: If no water is flowing through the softener, the turbine indicator displays 3 zeros. When water is flowing, a 000 to 140 count repeats for each gallon of water passing through the turbine. To check for positive operation of the turbine if zeros are shown, open a nearby soft water faucet and observe the turbine count. If you don'tget a reading in the dis- play, with faucet open, pull the sensor from the valve outlet port. Pass a small magnet back and forth in front of the sensor. You should get a reading in the display. If you get a reading, unhook the in and out plumbing and check the turbine for binding.

 

 

valve

position indicator

 

 

 

 

 

 

l0 :

39 : 5_4

 

 

 

l0

: 39

: 56

AM

 

Pos:

SERVICE

0 : 00

 

Pos:

SERVICE

0 : 00

 

Req

Pos: SERVI(E

 

 

Req Pos: SERVICE

 

Motor:Trbn: 00Off_0

Gals:_

¢0_.

_,_

Motor:Trbn:

126Off

 

Gals:_9 -(.0_

 

I Days:

1_

Rchgs:()_

 

I Days:

1 _

 

Rchgs:0

 

 

 

 

 

_position

switch

 

 

 

 

 

 

 

 

 

indicator

(open)

 

 

 

 

 

 

turbine

count

(no

 

 

 

 

turbine

count

 

water flowing)

 

 

 

 

 

(water

flowing)

FIG. 63

Questions? Call The Kenmore Water Line 1-800-426-9345

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Kenmore 625.38426 Possible Problem, Code Most Likely, Less Likely, Procedure for Removing Error Code From Faceplate

625.38426 specifications

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