Before You Call Solutions to common problems

Before you call for service, review the following list. It may save you time & expense. Possible solutions to these problems are provided with the problem listed:

Problem

Solution

 

 

Poor baking results.

• Many factors affect baking results. Make sure the proper oven rack position

 

is used. Center food in the oven and space pans to allow air to circulate.

 

Allow the oven to preheat to the set temperature before placing food in the

 

oven. Try adjusting the recipe's recommended temperature or baking time. If

 

you feel the oven is too hot or cool, see Adjusting oven temperature in

 

Setting Oven Controls section.

 

 

Appliance is not level.

• Be sure floor is level, strong & stable enough to adequately support range.

 

• If floor is sagging or sloping, contact a carpenter to correct the situation.

 

• Poor installation. Place oven rack in center of oven. Place a level on the oven

 

rack. Adjust leveling legs at base of appliance until the rack is level.

 

• Kitchen cabinet alignment may make range appear not level. Be sure

 

cabinets are square & have sufficient room for appliance clearance.

 

 

Cannot move appliance easily.

• Cabinets not square or are built in too tightly. Contact builder or installer to

Appliance must be accessible for

make appliance accessible.

service.

• Carpet interferes with appliance. Provide sufficient space so appliance can

 

 

be lifted over carpet.

 

• Gas line is hard-plumbed. Have a flexible CSA International approved

 

metal appliance connector installed.

 

 

Oven portion of appliance does not

• Be sure regulator gas valve is turned to ON. See installation instructions.

operate.

• The time of day is not set. The time of day must first be set in order to

 

 

operate the oven. See Setting clock in Setting Oven Controls section.

 

• Be sure the oven controls are set properly for the desired function. See

 

Setting Oven Controls section and review instructions for the desired cooking

 

function in this manual or see “Entire appliance does not operate” in this

 

checklist.

 

 

Entire appliance does not operate.

• Make sure power cord is plugged properly into outlet.

 

• Electrical power outage. Check house lights to be sure. Call your local

 

electric company for service outage information.

 

• Service wiring is not complete. Call 1-800-4-MY-HOME® for assistance (See

 

back cover).

 

 

Oven control beeps and displays F code error.

Oven control has detected a fault or error condition. Press key pad to clear the error code. Try Bake or Broil function. If the F code error repeats, remove power from appliance, wait 5 minutes and then repower appliance and set clock with the correct time of day. Try Bake or Broil function again.

If the fault recurs, press to clear and call 1-800-4-MY-HOME® for assistance (See back cover).

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Kenmore 7290, 7271, 7250, 7280 manual Problem Solution