Kenmore 790.9643, 790.9631 manual Oven light does not work, Metal, Cooktop, Only, General, Brown

Before You Call

Solutions to Common Problems

OCCURRENCE

Oven light does not work.

Oven smokes excessively during broiling.

Poor baking results.

Self-Cleaning cycle does not work.

POSSIBLE CAUSE/SOLUTION

Replace or tighten bulb. See Changing Oven Light section in this Use & Care Guide.

Control(s) not set properly. Follow instructions under Setting Oven Controls.

Make sure oven door is opened to broil stop position.

Meat too close to the element. Reposition the rack to provide proper clearance between the meat and the element. Preheat broil element for searing.

Meat not properly prepared. Remove excess fat from meat. Cut remaining fatty edges to prevent curling, but do not cut into lean.

insert on broiler pan wrong side up and grease not draining. Always place grid on the broiler pan with ribs up and slots down to allow grease to drip into pan.

Grease has built up on oven surfaces. Regular cleaning is necessary when broiling

frequently. Old grease or food spatters cause excessive smoking.

Many factors affect baking results. Make sure the proper rack position is used. Center food in the oven and space pans to allow air to circulate. Allow the oven to preheat to

the set temperature before placing food in the oven. Try adjusting the recipe's

recommended temperature or baking time. If you feel the oven is too hot or cool, see

Adjusting Your Oven Temperature in this Use & Care Guide.

Control(s) not set properly. Follow instructions under Self-Cleaning.

Self-Cleaning cycle was interrupted. Follow steps under "Stopping or interrupting a Self-

Cleaning Cycle" under Self-Cleaning

Soil not completely removed after Self- Failure to clean bottom, front top of oven, frame of oven or door area outside oven seal.

Cleaning cycle.These areas are not in the self-cleaning area, but get hot enough to burn on residue.

Clean these areas before the self-cleaning cycle is started. Burned-on residue can be cleaned with a stiff nylon brush and water or a nylon scrubber. Be careful not to damage the oven gasket.

Flames inside oven or smoking from vent. Excessive spillovers in oven. Set Self-Clean cycle for a longer cleaning time.

Excessive spillovers in oven. This is normal, especially for high oven temperatures, pie spillovers or large amounts of grease on bottom of oven. Wipe up excessive spillovers before starting cycle. If flames or excessive smoke are present, stop the self-clean cycle

and follow steps under "Stopping or Interrupting a Self-Cleaning Cycle" in the Self-

Cleaning section.

Scratches or abrasions on cooktop surface Coarse particles such as salt or sand between cooktop and utensils can cause

(Ceramic-Glass cooktop models only).scratches. Be sure cooktop surface and bottoms of utensils are clean before usage.

Small scratches do not affect cooking and will become less visible with time.

Cleaning

materials

not

recommended

for

ceramic-glass

cooktop

have

been

used.

See

"Cooktop

Cleaning

and

Maintenance"

in

the

General

Care

& Cleaning

section.

Cookware

with

rough

bottom

has

been

used.

Use

smooth,

flat-bottomed

cookware.

Metal

marks

Sliding

or scraping

of

metal utensils on cooktop surface. Do not slide metal utensils

(Ceramic-Glass

cooktop

models

only).

on cooktop

surface.

Use a ceramic-glass

cooktop

cleaning

creme

to

remove

the marks.

See "Cooktop

Cleaning

and

Maintenance"

in the

General

Care

&

Cleaning

section.

Brown

streaks

or specks

Boilovers

are

cooked

onto

surface.

Use

razor

blade

scraper

to

remove

soil.

See

(Ceramic-Glass

cooktop

models

only).

"Cooktop

Cleaning

and

Maintenance"

in the

General

Care

& Cleaning

section.

Areas

of discoloration

with metallic

sheen

Mineral

deposits

from

water

and food. Remove

using

a ceramic-glass

cooktop cleaning

(Ceramic-Glass

cooktop

models

only).

creme.

Use cookware

with clean,

dry

bottoms.

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