Before You Call
Solutions to Common Problems
Before you call for service, review this list. tt may save you time and expense. The list includes common occurrences that are not the result of defective workmanship or materials in this appliance.
OCCURRENCE |
|
| POSSIBLE | CAUSE/SOLUTION |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| ||||||||||||||
Range | is not level. |
|
| Poor | installation. |
| Place | oven | rack | in center | of oven. | Place |
| a level | on the oven rack. Adjust | |||||||||||||||||||
|
|
|
|
| leveling legs at base of range until the oven rack is level. |
|
|
|
|
|
|
|
| |||||||||||||||||||||
|
|
|
|
| Be sure floor is level and is strong and stable enough to adequately support range. | |||||||||||||||||||||||||||||
|
|
|
|
| If floor is sagging or sloping, contact a carpenter to correct the situation. |
|
|
|
| |||||||||||||||||||||||||
|
|
|
|
| Kitchen | cabinet | alignment |
| may | make | range | appear | unlevel. Be | sure | cabinets | are | ||||||||||||||||||
|
|
|
|
| square | and | have | sufficient | room | for | range | clearance. |
|
|
|
|
|
|
|
|
|
| ||||||||||||
Cannot move appliance easily. Appliance | Cabinets | not | square |
| or | are | built | in | too | tightly. | Contact | builder | or | installer |
| to | make | |||||||||||||||||
must | be accessible | for service. | appliance |
| accessible. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| ||||||
|
|
|
|
| Carpet interferes with range. Provide sufficient space so range can be lifted over carpet. | |||||||||||||||||||||||||||||
Oven control beeps | and displays any F code | Electronic | control | has | detected | a fault | condition. | Press | STOP/CLEAR |
| to clear | the display | ||||||||||||||||||||||
error | (for example | FI | 1). | and | stop | beeping. | Reprogram |
| oven. | If fault | recurs, record | fault | number. | Press | STOP/ | |||||||||||||||||||
|
|
|
|
| CLEAR |
| and call |
| for | assistance |
| (See | back | cover). |
|
| r | |||||||||||||||||
Surface element | too hot or not hot enough. | incorrect | control | setting. | Make | sure the | correct | control | is | on | for | the | element | to | be | used. | ||||||||||||||||||
Surface element does not heat. | Lightweight | or | warped |
| pans used. | Use | only | flat, | evenly | balanced, | medium | or heavyweight | ||||||||||||||||||||||
|
|
|
|
| cookware. |
| Flat | pans | heat | better | than | warped |
| pans. | Cookware | materials | and weight of | |||||||||||||||||
|
|
|
|
| the | material | affect | heating. | Heavy | and |
|
| pans | heat | evenly. |
| Because | |||||||||||||||||
|
|
|
|
| lightweight |
| pans | heat | unevenly, |
| foods | may | burn | easily. |
|
|
|
|
|
|
|
|
|
| ||||||||||
|
|
|
|
| No power to the appliance. Check steps under "Entire Appliance Does Not Operate" in | |||||||||||||||||||||||||||||
|
|
|
|
| this Before You Call checklist. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| ||||||||||
|
|
|
|
| incorrect control setting. Make sure the correct control is set for the surface element to | |||||||||||||||||||||||||||||
|
|
|
|
| be | used. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| |
Entire | appliance | does | not operate. | Make | sure | cord/plug |
| is plugged |
| correctly |
| into | outlet. |
|
|
|
|
|
|
|
|
|
|
| ||||||||||
|
|
|
|
| Service |
| wiring | is | not | complete. |
| Call |
|
| for | assistance | (See | back | ||||||||||||||||
|
|
|
|
| cover). |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| |
Power outage. Check house lights to be sure. Call your local electric company for service.
25
