Before | You Call |
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Solutions to Common Problems |
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OCCURRENCE | POSSIBLE | CAUSE/SOLUTION | |
Oven smokes | excessively during broiling. | Control not set | properly. Follow instructions under Setting Oven Controls. |
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| Make sure oven door is opened to broil stop position. | |
Poor baking results.
Flames inside oven or smoking from vent.
Scratches or abrasions on cooktop su trace
Metal marks
Brown streaks or specks
Areas of discoloration with metallic sheen
Meat too close to the element. Reposition the rack to provide proper clearance between the meat and the element. Preheat broil element for searing.
Meat not properly prepared. Remove excess fat from meat. Cut remaining fatty edges to prevent curling, but do not cut into lean.
Insert on broiler pan wrong side up and grease not draining. Always place grid on the broiler pan with ribs up and slots down to allow grease to drip into pan.
Grease has built up on oven surfaces. Regular cleaning is necessary when broiling
frequently. Old grease or food spatters cause excessive smoking.
Many factors affect baking results. Make sure the proper rack position is used. Center food in the oven and space pans to allow air to circulate. Allow the oven to preheat to
the set temperature before placing food in the oven. Try adjusting the recipe's
recommended baking time. Try increasing or decreasing your baking temperature manually and check the condition of your bakeware.
Excessive spillovers in oven. This is normal, especially for high oven temperatures, pie spillovers or large amounts of grease on bottom of oven. Wipe up excessive spillovers.
For oven fire, see "Setting Surface & Oven Controls" in this Use & Care Guide.
Coarse particles such as salt or sand between cooktop and utensils can cause scratches. Be sure cooktop surface and bottoms of utensils are clean before usage. Small scratches do not affect cooking and will become less visible with time.
Cleaning materials not recommended for
"Cooktop Cleaning and Maintenance" in the General Care & Cleaning section.
Cookware with rough bottom has been used. Use smooth,
Sliding or scraping of metal utensils on cooktop surface. Do not slide metal utensils on
cooktop surface. Use a
"Cooktop Cleaning and Maintenance" in the General Care & Cleaning section.
Boilovers are cooked onto surface. See "Cooktop Cleaning & Maintenance" in the General Care & Cleaning section in this Use & Care Guide for more detailed information.
Mineral deposits from water and food. Remove using a
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