Troubleshooting

What appears to be trouble is not always serious. Check the following points before calling a service center.

For operations with the external components, refer also to the instructions supplied with the adapters used for the connections (as well as the instructions supplied with the external components).

If the following messages appear

 

MessageRemedy/Cause

 

 

“No Signal”

• Start the playback on the external component connected to AV-IN

 

 

input terminal.

 

 

• Check the cords and connections.

 

 

• Signal input is too weak.

 

 

 

“Miswiring DC

A speaker cord has shorted or it has come in to contact with the car

 

Offset Error”

chassis. Wire or insulate the speaker cord as appropriate, then reset

“Warning DC Offset

the unit (page 3). See also the INSTALLATION MANUAL.

 

Error”

 

 

 

“Parking off”

No playback picture is shown when the parking brake is not

 

 

engaged.

 

 

“Authorization Error”

Check whether the connected iPod/iPhone is compatible with this

 

 

unit. (page 20)

 

 

“USB Device Error”

• The USB power voltage is abnormal.

 

 

• Turn off and turn on the unit.

 

 

• Connect another USB device.

 

 

“No BT Dongle”

Bluetooth adapter (KS-UBT1) is removed.

 

 

“Connection Error”

The device is registered but the connection has failed. Connect the

 

 

registered device. (page 41)

 

 

“Please Wait...”

The unit is preparing to use the Bluetooth function. If the message

 

 

does not disappear, turn off and turn on the unit, then connect the

 

 

device again (or reset the unit).

 

 

“NO Voice Device”

The connected mobile phone does not have the voice recognition

 

 

system.

 

 

“NO Data”

No phone book data is contained in the connected Bluetooth phone.

 

 

“Initialize Error”

The unit has failed to initialize the Bluetooth module. Try the

 

 

operation again.

 

 

“Dial Error”

Dialing has failed. Try the operation again.

 

 

“Hung Up Error”

The call has not ended yet. Park your car, and use the connected

 

 

mobile phone to end the call.

 

 

“Pick Up Error”

The unit has failed to receive a call.

 

 

“Pairing Mode Error”

Pairing between the unit and Bluetooth device has failed. Register

 

 

the device again. (page 40)

 

 

 

56DDX418/DDX4048BT/DDX318/DDX3048