troubleshooting guide
Problem | Cause | Solution |
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The processor will not operate | No power/indicator light not lit. | Check processor is plugged in |
| Bowl not fitted to power unit correctly. | Check bowl is located correctly and the |
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| handle is situated towards the right hand side. |
| Bowl lid not locked on correctly. | Check that the lid interlock is located correctly |
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| into the handle area. |
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| The processor will not work if the |
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| bowl and lid are fitted incorrectly. |
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| If none of the above check the fuse/circuit |
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| breaker in your home. |
Liquidiser/mini chopper/mill | Liquidiser/mini chopper/mill not locked | The liquidiser/mini chopper/mill will not |
will not operate | on correctly. | operate if fitted incorrectly to the interlock. |
| Liquidiser/mini chopper/mill not | Check blade unit is fully tightened into |
| assembled correctly. | the goblet. |
| Wrong base used. | The mill base is not interchangeable |
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| with the liquidiser goblet. The |
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| processor will not operate if the |
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| wrong base is fitted. |
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| Check graphic is correct on base used. |
Processor stops during | Processor overloaded/maximum capacities | Check maximum capacities stated in the |
processing | exceeded. | recommended speed chart. |
| Lid unlocked. | Check lid is locked correctly. |
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Liquidiser/mill leaking from | Seal missing | Check seal is fitted correctly and not |
blade assembly base. | Seal incorrectly fitted | damaged. To obtain a replacement |
| Seal damaged. | seal see “service & customer care” |
Poor performance of | Refer to hints in relevant “using the attachment” section. Check attachments are | |
tools/attachments. | assembled correctly. |
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