Moving Around

Troubleshooting

Sound

I can’t hear sound from some of my laser discs

Check that the disc contains a digital soundtrack (the disc’s cover will bear a “digital sound” logo). Some older laser discs contain only analog soundtracks. If the disc does not have a digital soundtrack, change the input type to Analog. See “Switching Input modes” on page 22 of this manual and also read the manual of your laser disc player.

There wasn’t any sound recorded on tapes made on my VCR or tape deck

Check that:

•The audio cables are connected properly for the component.

•Analog has been set as the input type. Digital inputs such as Dolby Digital, DTS or MPEG need to be downmixed into two channels for recording to analog media (such as VHS or audio tape). See “Digital to Analog Recording” on page 41.

The initial sound is intermittent or non-existent when I start to play a Dolby Digital, DTS or MPEG source

•Some DVD players simply have intermittent start-up sound.

•Check that the correct digital cable is being used. The cable must be a digital coaxial or optical cable. See Chapter One of the Connections and Setup Guide.

With a Dolby Digital program, the loud sounds aren’t very loud and the quiet sounds aren’t very quiet

Check that volume extremes are not automatically being balanced. See “Midnight Theater Function” on page 16 of this manual.

All I hear is loud static when I play DTS discs

Check that Digital has been set as the input type. DTS discs do not output analog sound. See “Switching Input modes” on page 22.

I hear a hum when I select the PHONO input

Check that:

•The audio cables are connected securely to the Phono jack set. See Chapter One of the Connections and Setup Guide.

•The turntable is grounded on the receiver. See Chapter One of the Connections and Setup Guide.

Video/Remote Control unit

Sound is intermittent

Attach the provided protective cap to the unused OPTICAL inputs. If the

light from a fluorescent lamp or direct sunlight enters through this con- nector, the played audio will be intermittent.

Video

I can’t see the program I’m playing on the TV There wasn’t any video output to my VCR when I recorded

•Check that the video source and TV are connected via the same type of connectors. S-Video input signals cannot be transmitted via com- posite (standard) connections and vice versa.

•Check that the correct video input on the TV is selected.

•Check that the video software you record does not have copy guard protection.

Remote Control unit

My Remote Control unit is slow to respond—sometimes I have to press buttons or select commands several times

•If Remote Control unit is in sleep mode (the screen is blank), the first but-ton press “wakes it up”. The second press performs the action.

•Your Remote Control unit supports 2-way communication with the receiver. If the 2-way communication indicator on the front of the receiver is lit, Remote Control unit is receiving information. It cannot transmit your new command until it is finished receiving informa- tion from the receiver.

My Remote Control unit is not responding

•Make sure you are within the operating range for Remote Control unit. See Chapter Two of the Connections and Setup Guide.

•Replace the batteries. See Chapter Two of the Connections and Setup Guide.

•If you’re using an IR receiver, make sure it is connected properly and turned on. See Chapter One of the Connections and Setup Guide. (For USA, Canada and US Military only)

•Check the contrast of the LCD display is adjusted properly. See “How Do I Adjust the LCD Display” on page 42.

Troubleshooting

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