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42
MAINTENANCE

GENERAL INFORMATION

Your transceiver has been factory aligned and tested to
specification before shipment. All adjustable trimmers,
coils and resistors in the transceiver were preset at the
factory. They should only be readjusted by a qualified
technician who is familiar with this transceiver and has
the necessary test equipment. Attempting service or
alignment without factory authorization can void the
transceiver warranty.

SERVICE

When returning the equipment to your dealer or service
center for repair, pack the transceiver in its original box
and packing material. Include a full description of the
problems experienced. Include both your telephone
number and fax number (if available) along with your
name and address in case the service technician needs
to call you. Don’t return accessory items unless you feel
they are directly related to the service problem.
You may return your transceiver for service to the
authorized KENWOOD dealer from whom you
purchased it or any authorized KENWOOD service
center. A copy of the service report will be returned with
the transceiver. Please do not send subassemblies or
printed circuit boards. Send the complete transceiver.
Tag all returned items with your name and call sign for
identification. Please mention the model and serial
number of the transceiver in any communication
regarding the problem.

SERVICE NOTE

If you desire to correspond on a technical or operational
problem, please make your note short, complete, and to
the point. Help us help you by providing the following:
1Model and serial number of equipment
2Question or problem you are having
3Other equipment in your station pertaining to the problem
4Meter readings
5Other information (Menu setup, mode, frequency, button
sequence to induce malfunction, etc.)
CAUTION:
DO NOT PACK THE EQUIPMENT IN CRUSHED
NEWSPAPERS FOR SHIPMENT! EXTENSIVE DAMAGE MAY RESULT
DURING ROUGH HANDLING OR SHIPPING.
Note:
◆
Record the date of purchase, serial number and dealer from whom
the transceiver was purchased.
◆
For your own information, retain a written record of any maintenance
performed on the transceiver.
◆
When claiming warranty service, please include a photocopy of the
bill of sale, or other proof-of-purchase showing the date of sale.

CLEANING

Remove the controls from the transceiver when they
become soiled and clean them with a neutral detergent
and warm water. Use a neutral detergent (no strong
chemicals) and a damp cloth to clean the case.