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Support

More information or assistance is available at KiSS Technology’s website under Support for DVD Player.

Address: www.kiss-technology.com

Updates

At our website, you can update the DVD Player’s firmware/operating system with the latest new features. To do so, download the software from the support section at the www.kiss-technology.com website. Then burn it on a CD-R and load it into the DVD player. See our website under support for additional information.

If you do not have Internet access, or do not own or have access to a CD burner, an update can be purchased from the dealer where you purchased your DVD Player.

To reset the settings of the DP-500, press the following buttons on the remote control: “Open”, “Clear”, “1”, “2”, “3”

KiSS Technology A/S reserves the right to change all settings and specifications without notice.

Important safety information

Read these instructions carefully and pay attention to all warnings and guidelines.

Do not overload electrical sockets or extension cables. Overloading can result in fire or electric shock.

Never insert objects into the DVD player’s cabinet door. They might come into contact with dangerous voltage points or short-circuit components, which can cause fire or electric shock.

Do not spill liquids on the DVD player.

If the DVD Player does not function normally, or if it emits unusual sounds or odours, pull out the plug immediately and contact an authorised technician.

Do not attempt to service the DVD player yourself. If you open or dismantle the shielding, you expose yourself to dangerous voltage and other hazards. All maintenance must be carried out by qualified service technicians.

Environmental information

The system is made of recyclable materials which can be reused if disassembled by authorised personnel.

Please follow local regulations for the disposal of packaging materials, used batteries and discarded units.

Copyright

This product contains copyright technology which is protected pursuant to the patents that are the property of Macrovision Corporation and other copyright holders. Any use of this copyright technology must be approved by Macrovision Corporation. The technology is intended for use in the home unless otherwise approved by Macrovision Corporation. Breakdown and disassembly are prohibited.

Made under license from Dolby Laboratories. “Dolby” and the double “D” symbol are trademarks of Dolby Laboratories. “DTS” and “DTS Digital Out” are trademarks of Digital Theater Systems, Inc.

KiSS Instant Repair Service

If the DVD player is STILL UNDER WARRANTY, KiSS Technology A/S will pay freight costs back and forth to the customer. Please follow the instructions given by the HelpDesk. Always remember to write the RMA number (provided by the HelpDesk) on the freight bill. If the DVD player is NOT UNDER WARRANTY, all costs must be held by the customer.

There are three ways to obtain an RMA number. “An RMA number is a reference number generated in every single case for administrative purposes.”

1.By fax or e-mail: Fax: +45 44 78 41 48 and e-mail: kiss@esupport.dk. Enclose the error description, serial no., invoice no., copy of the invoice/ sales receipt.

2.Personal contact: Phone KiSS’s Help Desk on +45 70 26 82 70 and request an RMA number.

3.From the dealer: take the product to the dealer, where it was purchased. Important: Never send the product to be repaired without obtaining an RMA no. first, otherwise it will be rejected. The product must always be packed properly, otherwise the product warranty will be discontinued. (Packaging can be purchased from KiSS Technology at the market price). Retrieval and delivery to the end user. The product can be picked up from and delivered directly to the end user. To do so, the end user must follow the HelpDesk’s instructions at the time of the RMA enquiry. If these instructions are not followed, the end user will be charged for extra costs that must be paid on delivery.

Warranty certificate

KiSS Technology A/S provides a twenty-four (24) month warranty from the date of purchase against material and manufacturing defects. In the event of defects covered by the warranty, the product must be returned to the dealer that sold the product, or refer to the enclosed appendix on the KiSS Instant Repair Service. The expected time of repair, including transport, is approximately five working days (except for remote areas).

If any problems arise, information on our authorised service centres is available at the following address, or from the dealer who sold the product.

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KiSS Networked Entertainment DP-500 manual Support, Updates