Call the KitchenAid Consumer Assistance
Center toll free at
1-800-422-1230.
When calling:
Please provide KitchenAid with the pur-
chase date, and the complete model
and serial number of your appliance (see
the “A Note to You” section). This information will
help us better respond to your request.
Our consultants provide assistance with:
•Features and specifications on our full line of
appliances
•Installation information
•Use and maintenance procedures
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To avoid unnecessary service calls, please check the “Troubleshooting” section. It may save you the
cost of a service call. If you still need help, follow the instructions below.
If you need assistance or service
•Accessory and repair parts sales
•Specialized customer assistance (Spanish
speaking, hearing impaired, limited vision, etc.)
•Referrals to local dealers, service companies, and
repair parts distributors.
KitchenAid service technicians are trained to fulfill
the product warranty and provide after-warranty
service, anywhere in the United States.
To locate the authorized KitchenAid service company
in your area, you can also look in your telephone
directory Yellow Pages.
If you need replacement parts
If you need to order replacement parts, we recom-
mend that you only use factory authorized parts.
These parts will fit right and work right, because they
are made to the same exacting specifications used
to build every new KITCHENAID®appliance.
To locate factory authorized replacement parts in
your area, call our Consumer Assistance Center tele-
phone number or your nearest authorized
service center.
For further assistance
If you need further assistance, you can write to
KitchenAid with any questions or concerns at:
KitchenAid Brand Home Appliances
Consumer Assistance Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your
correspondence.
Requesting Assistance or Service